Proving once again their well deserved reputation as Sri Lanka’s premier hospitality brand, Jetwing Hotels has been awarded 10 Certificates of Excellence from the world’s largest travel site, TripAdvisor.
Having been the regular recipient of these awards for the past few years running, the following Jetwing hotels were certified recently –Jetwing Ayurveda Pavilions, Jetwing Beach, Jetwing Blue, Jetwing Lagoon, Jetwing Sea, Jetwing Lighthouse, Era Beach by Jetwing, Jetwing Yala, Jetwing Vil Uyana, Jetwing St. Andrew’s and Jetwing Warwick Gardens. To further the achievement, 2015 marks the year in which three Jetwing properties enter the TripAdvisor Hall of Fame – Jetwing Beach, Jetwing Vil Uyana and Jetwing Warwick Gardens.
An accomplishment in its own right, the total of ten Certificates of Excellence marks Jetwing Hotels as one of the most acclaimed resort chains in Sri Lanka. The criteria for the Certificates are simple, yet complex as they require a consistent high ranking in quality reviews as well as user rating. The Certificate of Excellence award is given to outstanding hospitality businesses that have received praise and recognition in reviews by TripAdvisor travelers. To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months. The vision set forth 40 years ago has undeniably grown, with this family owned company embarking on a remarkable expansion drive to double room inventory within the next three years. The Hall of Fame criteria is more complex, requiring a long history of excellence as rated by independent reviewers, with properties having to win the Certificate of Excellence five times.
Ishanth Gunewardene, Head of Sales and Marketing remarked on the company’s achievement by saying “We and hospitality providers around the world depend heavily on TripAdvisor for honest and independent feedback. Today, customer service is more important than ever, and we are proud that our guests have rated their stays with us so highly. I congratulate our associates, for their commitment and dedication to our visitors – all of which enhances Sri Lanka’s reputation for hospitality even further”.
TripAdvisor® is the world’s largest travel site, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 315 million unique monthly visitors, and over 200 million reviews and opinions. The sites operate in 45 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to TripAdvisor’s millions of monthly visitors.
Family owned and in the tourism industry for the past 42 years, Jetwing Hotels has surpassed expectation at every aspect. Building on their foundation of being passionate, as well as the experience of true, traditional Sri Lankan hospitality, constantly pioneering discoveries captures the essence of the brand. Such a strong statement and direction have enabled Jetwing Hotels to imagine, create and manage marvels and masterpieces, where distinctive design and elegant comfort complement each other and the environment. Considered a priority, sustainable and responsible practice is implemented through the award winning Jetwing Eternal Earth Programme; with energy efficiency, community upliftment, and education of earth saving measures to schoolchildren being a few tenets of the Programme.