Low productivity is threatening Australia’s living standards and businesses across many industries are struggling with weak productivity often caused by disengaged workforces.
A new study, Disengaged Nation, by organisational consulting firm SACS Consulting shows the worryingly low engagement levels of Australia’s workers across different industries.
Worker engagement is recognised in business and psychology as a proxy for productivity at the organisation level – engagement is causally tied to profitability and customer satisfaction.
SACS Consulting in collaboration with Deakin University researchers surveyed more than 2600 Australian employees from a range of organisations and employment sectors.
The number of employees involved makes this one of the biggest studies into workplace engagement in Australia’s history.
What the SACS study Disengaged Nation says about Australian workers:
* The healthcare sector has the happiest employees, while the FMCG sector has the most disaffected staff
* Local government employees are much more engaged in their jobs than state government employees
* Millenials are the least engaged age group
Middle income earners on $70,000 – $150,000 the least engaged
The study found that workers earning between $70,000 – $150,000 are the least engaged work group, suggesting middle management as a collective are disengaged. “There is a sad story to be told about middle income earners, largely middle managers, in Australia,” says Andrew Marty. “Middle managers are the meat in the sandwich. They get neither the gratification?of delivery at lower levels of the organisation, nor the satisfaction of seeing their strategies carried out at the top.”