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ACI announces the President of the Council of ICAO as the keynote speaker for the 2017 ACI Africa/World Annual General Assembly Conference & Exhibition

June 22, 2017 Conferences No Comments Email Email

Airports Council International (ACI) has announced Dr. Olumuyiwa Benard Aliu, President of the Council of the International Civil Aviation Organization (ICAO), as keynote speaker for the  27th ACI Africa/World Annual General Assembly Conference & Exhibition. Dr. Aliu will address delegates following the opening session of the conference, taking place from 16–18 October 2017 in Port Louis, Mauritius under the theme: “Bold leadership in a time of change.”

“ACI is pleased to have Dr. Aliu join airport practitioners from around the world in Mauritius,” said Angela Gittens, Director General, ACI World. “Dr. Aliu’s participation builds on a long lasting relationship between ACI and ICAO. The theme of this year’s conference, which Dr. Aliu will touch on during his keynote address, recognizes the bold leadership airport managers must successfully exercise in order to carry out their crucial role in the economic and social health of communities, countries, regions and the world at large. The conference programme will help airports craft and implement strategies for their sustainable development to continue providing those benefits.”

The conference programme will highlight a number of important topics essential to airports across regions. The session “Creating a strong security culture,” will focus on the importance of establishing a tight-knit community and fostering a security culture that can benefit the whole security system, including the recognition of suspicious behaviour and tackling insider risk.

The session “The road to success: learning from the world’s best airports in customer experience,” will allow delegates to obtain vital lessons directly from winners of the Airport Service Quality (ASQ) Awards on how they have built and maintained an excellent customer experience.

Delegates will also gain insights from airport CEO’s on gaining cost efficiencies and working more effectively with their airline customers and other role players on the airport platform through the adoption, integration and implementation of new and existing technologies through the session “How airport CEO’s view the digital transformation.” Other session topics include: taxes, connectivity and sustainable tourism; barriers and opportunities to grow; and, a view from ACI’s World Business Partners. A detailed programme of the conference can be found visiting the website.

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