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Aeromexico And Optiontown Offer Innovative Travel Options To Boost Comfort And Convenience

November 22, 2013 Aviation No Comments Email Email

Having catered to millions of consumers globally across 6 continents, Optiontown, is succeeding with two innovative options that Mexican passengers greatly appreciate: Upgrade Travel Option UTo and Preferred Seat Option PSo.

Optiontown is the worldwide leader in providing unique travel options that enhance travel experience for passengers.

Aeromexico, Mexico’s global airline, is the first carrier to introduce these programs in the country, to enhance the travel experience of passengers. The airline is planning to launch soon, several more interesting programs from Optiontown, as part of the innovation and superb service the airline offers to its consumers to make their travel more comfortable.FIA-250x250

Upgrade Travel Option (UTo), offers an opportunity to upgrade to Clase Premier of Aeromexico. UTo enables customers to enjoy the comfort and the unique style of Clase Premier, with all its benefits: priority check-in, priority boarding and disembarking. Passengers would enjoy spacious seats, exclusive entertainment and a delightful complimentary menu of food and beverages.

While Preferred Seat Option (PSo) is the program that allows passengers to select their preferred seat(s) in AMPlus in the economy cabin, the first 3 rows of comfort and benefits as greater recline, priority in luggage handling, priority boarding and check-in at Premier counters.

“Aeromexico is excited to have a partner like Optiontown, the globally recognized most innovative travel service provider. We have always aimed to offer more to our customers and to spearhead this ambition, we launched these innovative customer friendly travel options in collaboration with Optiontown. We are already receiving excellent results from these products by providing more comfort to the customers at affordable prices.” Said Sergio Allard – Aeromexico Sales VP.

The service is available on the entire Aeromexico network spanning from their Mexico City hub to more than 45 destinations inMexico and 34 around the world, within North America, Latin America, Europe and Asia. Passengers can now add significant comfort to their travel experience by choosing options on the 600 daily flights booked with Aeromexico, which is a member of the SkyTeam alliance.

“We are pleased to introduce our immensely popular services to Mexican flyers and to have Aeromexico as our airline partner.Under the partnership, Optiontown is now offering  products that benefits travelers with more choices, convenience, luxury and elevates their overall comfort and travel experience, while allowing the airline more cross-selling opportunities, creating a mutual win-win,” said Mr. Anuj Goel, Vice President of Sales & Marketing at Optiontown.

“Consumers love our products as it makes their travel more rewarding and fulfill their unmet desires, which were not satisfied during the initial ticket purchase. As a reflection to the immense popularity of our Travel Options, more than 10% of total passengers have bought our Travel Options for one of our airline partners and the number is growing rapidly. In a highly competitive travel environment, Optiontown is able to support airlines through the application of its unique and patented technology”, he added.

It is very simple and easy for customers to use these innovative programs:

  • Buy your Aeromexico ticket
  • Visit
  • Select the Travel Option (Upgrade Travel Option or Preferred Seat Option) of your preference
  • Enter your flight reservation code, last name and email address
  • Pay a small sign-up fee ($1 to $5) and a nominal Option price (fully refundable if Option is not granted). For example, the Upgrade price can be up to 75% less than the regular price.
  • Later, closer to departure (say between 96 to 4 hours before flight departure), passenger will be notified whether the option has been granted or not. If the Option is not granted, then the Option Price is refunded automatically within 5 business days.

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