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Air Canada Partners with Concur TripLink to Enable Full Visibility for Corporate Travelers

November 1, 2014 Aviation No Comments Email Email

Concur® (Nasdaq: CNQR), the leading provider of spend management solutions and services, today announced at Fusion Exchange in Toronto a partnership with Air Canada to develop and enable corporate travel booking solutions functionality for aircanada.com and Air Canada apps.

By leveraging Concur TripLink, companies can capture direct Air Canada corporate bookings while still receiving their corporate benefits and meeting their corporate travel reporting requirements through Concur.

Concur TripLink complements travel programs by providing visibility and information continuity to enable travelers and companies to book directly with Air Canada. Through TripLink, corporate travelers can use Air Canada channels to book their corporate fares and automatically have the trip data sent back to Concur to populate travel and expense reports on Concur and related platforms. In addition, travelers who link their profiles to Air Canada receive great benefits, including:

  • More Choice: Whether a traveler chooses to book through Concur Travel, their TMC or directly with Air Canada, Concur TripLink accommodates the travelers’ choice by allowing the user to define their travel shopping experience.
  • Greater Value: Concur TripLink enables travelers to take advantage of their corporate programs regardless of where they book travel; travelers and their companies get better visibility, negotiating power and control.  Organizations and their TMCs can use the information to drive programs and services to increase compliance.
  • Improved Traveler Tracking: By capturing out-of-program bookings, companies know where their employees are traveling at all times, supporting their Duty of Care requirements. This also enables their TMCs to support these travelers and deliver new services.

“Air Canada is very excited about partnering with Concur to ensure our high value corporate customers always have access to the best, richest Air Canada content, while maintaining the benefits of tracking and reporting of expense through Concur,” said Keith Wallis, Manager of Distribution Business Development for Air Canada. “Air Canada has a long history of being an early adopter of innovative technology to meet and exceed their customers’ high expectations. Integrating Concur technology directly into the Air Canada website is the next step in the evolution of corporate travel as we seek to deliver exceptional benefits to our corporate customers.”

“Corporate travelers want to stay compliant with corporate policies, but at the same time, they crave the convenience of direct booking. With today’s announcement, we are giving our mutual customers a transparent and seamless experience so they can get the most out of their travel budgets,” said Steve Singh, chairman and CEO at Concur. “By enabling direct booking at an enterprise-level, we are creating a new and deeper level of customer experience that is centered on direct end-user connections. These are the same types of connections that have transformed other industries.”

To date, Concur TripLink has the following partners, including: Airbnb, Avis, Intercontinental Hotel Group, Marriott Hotels, Starwood Hotels, and United Airlines.

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