Due to possible Air France Pilot strike action , 11-14 June, please see AFKL best practices (links below ) and be sure you have updated your clients pnrs with correct contacts (emails and phones ) including valid contacts for them during their trip .
Also we suggest passing on the link(s) below to your clients directly, in case they obtain new contacts overseas during the trip – they can update themselves online.
No strike has commenced and Air France continue to push for dialogue with pilots to avoid this action. In the meantime Air France KLM voluntary rebooking is already live, with the available options for your clients. (link below)
Please be aware that as no delays or cancellations have yet occurred, only the valid voluntary rebooking/change guidelines apply, the refund guidelines that refer to delays or cancellations are also not yet in effect.
**Rebooking same cabin does not automatically apply to partner carriers/codeshares, for any itineraries originating in Australia, with partner/codeshare carriers, before commencing any action, please first contact :
AFKL Australia Trade help desk : 1300 391 191 or firstname.lastname@example.org
Your clients may also view further up to date information directly on the Air France website, www.airfrance.com
Or KLM website,
Any updates will be posted on the AFKL trade site : www.agentconnect.biz *Please note you need a valid ticketing IATA number to join/register to agentconnect.biz – please use your ticketing IATA only to join . ie –IATA of your ticket centre or consolidator. This site will not accept TIDS.