Air France customers have been able to take advantage of the Company’s new long-haul travel cabins on flights to or from Beijing. For the very first time on routes to Greater China, customers can notably enjoy the new designer suites in La Première.
Customers can also enjoy enjoy a real cocoon in the sky in Business class and brand new Premium Economy and Economy seats which have been completely redesigned for optimum travel comfort. These three cabin classes are also available on flights to Guangzhou and Shanghai.
This winter, Air France offers 10 weekly flights to Beijing on departure from Paris-Charles de Gaulle. The gradual installation of these new cabins on the Boeing 777 will enable Air France to offer them on all the Company’s flights as from December 2015.
FLIGHT SCHEDULES (IN LOCAL TIME, AS FROM 25 OCTOBER 2015)
AF382: Leaves Paris-Charles de Gaulle at 23:20, arrives in Beijing at 16:25 the following day
AF381: Leaves Beijing at 01:00, arrives at Paris-Charles de Gaulle at 05:00.
Flight operated three times weekly:
AF128: Leaves Paris-Charles de Gaulle at 13:50, arrives in Beijing at 6:40 the following day.
AF129: Leaves Beijing at 10:00, arrives at Paris-Charles de Gaulle at 14:10.
The new cabins are now available to:
• North America – Los Angeles, New York*, Toronto, Vancouver, Washington;
• South America – Sao Paulo;
• Africa – Bangui, Douala, Libreville*, Malabo, Yaoundé;
• Middle East – Beirut, Dubai*;
• Asia – Guangzhou, Jakarta*, Beijing*, Shanghai, Singapore*, Tokyo-Haneda*.
*the new La Première suites are also available to these destinations.
AIR FRANCE NAMED “WORLD’S MOST IMPROVED AIRLINE” IN 2015
In June 2014, Air France unveiled its first Boeing 777 equipped with the new long-haul travel cabins. One year later, the Company is reaping the benefits of its efforts and has recorded significant progress in terms of customer satisfaction. In June 2015, Air France received two awards from Skytrax: World’s Most Improved Airline and, for the second consecutive year, Best First Class Airline Lounge Dining. These awards were presented to the Company at the World Airline Awards, an opportunity for Skytrax to issue a ranking which is a reference in the field of air transport. Both awards received by Air France are the result of a satisfaction survey, carried out online with close to 19 million customers.
AIR FRANCE’S MOST PRESTIGIOUS CABINS
In the new La Première cabin, La Première guests each have a designer suite, ensuring optimum privacy. Air France has dressed each suite with thick curtains, held back with leather tiebacks. A unique and daring concept, they enable the passenger to decide whether to be totally isolated or just partially. In an instant, the La Première seat turns into a fully-flat bed over two metres long. With the curtains closed, the partition raised and soft lighting, the suite embraces the passenger, for complete privacy. During the trip, each guest has a personal 24-inch (61cm) HD touch screen, one of the largest ever seen on board.
In the Business cabin, Air France has designed a real cocoon in the sky. The seat adapts to the shape of each individual, from seating position to a real 2-metre long bed. At the heart of the curved structure, each passenger creates their own space, enveloping and protective, according to their desires. The seat’s soft foam is designed to offer impeccable quality of sleep. With a soft duvet and XXL-sized feather down pillow, everything has been designed to ensure peaceful sleep among the clouds. Each passenger has a wide 16-inch (41 cm) HD touch screen.
In Premium Economy, more comfortable seat cushions and a multi-position footrest further enhance this travel cabin. In Economy class, there is a new fully-revised seat, with more legroom, a new seat cushion, more comfortable headrests and a wider tray table. The seat also features new functionalities including an electric socket and a headphones holder. As for entertainment, wider HD touch screens have been introduced, measuring 12 inches in Premium Economy and 9 inches in Economy. More than 1,000 hours of music, film, games and other programmes are available on demand.
THE NEW CABINS, AS IF YOU WERE THERE
Air France now offers a mini website dedicated to its exceptional new cabins and destinations they serve. Go tohttp://best.airfrance.com.
PERSONALIZED SERVICES FOR CHINESE PASSENGERS
Air France offers customers on its Chinese routes the excellence of personalized service combined with many products developed exclusively for flights to and from China.
At Paris-Charles de Gaulle airport, staff speaking Mandarin and Cantonese are on hand for customers to assist with formalities on departure, arrival and when they have connections.
On board, the crews offer a custom-designed service adapted to Chinese passengers. This constant search for excellence, hospitality and service is reflected both in gestures and in the polite vocabulary used. In addition, there are Chinese interpreters on board all Air France flights to and from China.
Onboard announcements are made in Mandarin or Cantonese depending on the flight’s origin and destination. Adapted versions of Air France inflight magazines in Chinese are available to passengers, as well as a selection of Chinese newspapers and magazines. In the new cabins, wide high-definition individual touch screens show up to 1,000 hours of programmes on demand in numerous languages, including some films in their original Chinese version or with subtitles.
During the flight, all passengers are given menus translated into Chinese as well as oshiboris (hot or cold towels) just after boarding. As far as the meal service is concerned, Air France takes care to adapt to the culture and dietary requirements of its customers, while providing a French-style dining experience. For its Chinese passengers, the Chefs at Servair, an Air France subsidiary specialized in airline catering, design an offer of refined Chinese dishes.
AIR FRANCE-KLM, A VAST NETWORK SERVING GREATER CHINA
During the 2015-2016 winter season, Air France and KLM operate up to 77 weekly flights connecting their hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol to 9 destinations in Greater China – Guangzhou, Chengdu, Beijing, Shanghai, Hangzhou, Hong Kong, Xiamen, Taipei and Wuhan.