As Kiwis get planning their summer break, Air New Zealand is also well underway in its preparations for the busy holiday period.
The airline will carry more than six million customers between 1 December and the end of March 2019. December and January are shaping up to be the busiest months, with the airline expecting to operate 30,000 flights over those two months. It’s anticipated the busiest single flying day will be Friday 21 December when Air New Zealand is expecting to operate more than 600 flights across its network.
Air New Zealand GM Customer Experience Anita Hawthorne says, “Our operational teams are gearing up to get customers where they need to be over the summer months, including hiring additional staff in customer facing roles at Auckland Airport during the summer peak.
“With so many people travelling to much anticipated events – whether they be family gatherings or major concerts – it’s important for customers to protect themselves from the unexpected.
“Every year events outside our control, such as bad weather, mean travellers’ plans don’t always go as expected, and domestic travel insurance is often one of the things Kiwis enjoying their summer break in New Zealand forget.”
Customers are also reminded to sign up to Air New Zealand’s Travel Alerts service and ensure all their details are correct in case the airline needs to make contact with them in the event of a travel disrupton.
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