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AirAsia clinched Low Cost Carrier of the Year titles at the Payload Awards Asia 2016

October 7, 2016 Accolades No Comments Email Email

AirAsia Cargo was named ‘Low Cost Carrier of the Year’ for both ‘Industry Choice’ and ‘Customer Choice’ categories of the Payload Awards Asia 2016 held at Hong Kong recently, rendering it the most popular airline cargo in the region recognised for its service excellence.


The Cargo division of the World’s Best Low Cost Airline emerged as the winner for the dual-track awards programme of Customer Choice Awards and Industry Choice Awards through an independently audited voting process that represents the views and decisions of customers, business partners and Payload Asia readers; while also selected by an international panel of industry-wide experts who analyse and score the nominations received.

Captain Chin Nyok San, AirAsia Group Head of Cargo said, “Being selected as the best by both customers and industry experts speaks volume of our service excellence and we are humbled by this recognition. Our extensive flight network and coverage across Asia and Australasia is our biggest strength, but what really set us apart is our dedicated staff who work tirelessly to provide the best service as well as our dedication to continuous innovation. We hope to continue winning the hearts of our customers and the industry.”

The Payload Awards Asia 2016 is an annual event organised by Payload Asia and supported by Logistics Insight Asia in celebrating the excellence and highlighting the air cargo supply chain companies that have shined in the industry by rising above the very challenging global air freight market. The awards covered more than 10 categories. For more info, log on to

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