Asia’s largest low-cost carrier by passengers carried and jet fleet was crowned the region’s top budget airline, ahead of Jetstar Airways, West Air, GoAir, JetKonnect, Air India Express, Nok Air and FireFly.
AirAsia also won Asia’s Leading Inflight Service for the first time, beating a field of full-service carriers such as Japan Airlines, Korean Air, Cathay Pacific, Singapore Airlines, Malaysia Airlines, Garuda Indonesia, China Southern Airlines, Air India and Hong Kong Airlines.
The World Travel Awards (Asia and Australasia) serves to acknowledge, reward and celebrate excellence across all sectors of the travel and tourism industry in Asia Pacific, as chosen by thousands of travel professionals and high-end tourism consumers.
Airlines are judged on customer satisfaction and service quality, overall business performance, product innovation, staff relations and development, corporate social responsibility and contribution to local community, commitment to sustainable policies and fulfillment of long-term corporate vision.
AirAsia Group CEO Tony Fernandes said, “It’s an honour to be named Asia’s Leading Low-Cost Airline for the fourth time. This is further affirmation that we are, without a doubt, the best budget carrier in the region.
“I’m also super proud that we’ve won our first ever Asia’s Leading Inflight Service award. AirAsia made history last year by becoming the first low-cost carrier to be named Asia’s Leading Cabin Crew, and we have built on that achievement. Our success shows it wasn’t a flash in the pan, and that our service isn’t only best-in-class but the best of both low-cost and full-service as well.
“I’ve always said we have great inflight service, with our amazing cabin crew and great products like Premium Flex for business travellers, roKKi inflight wifi and our Asean-inspired Santan menu.
“And we’ve only just started. We have many more innovative ideas that we’re working on right now to make our inflight service even better and I can’t wait to share them with our guests, so keep watching this space.”
For a video of AirAsia at the award ceremony, please go to: http://bit.ly/aawta2016
AirAsia has also been nominated in six categories in the global World Travel Awards that will be held in the Maldives in December.
The categories are World’s Leading Low-Cost Airline, World’s Leading Inflight Service, World’s Leading Cabin Crew, World’s Leading Low-Cost Airline Website, World’s Leading Low-Cost Airline App and World’s Most Efficient Low-Cost Airline.
AirAsia is Asia’s leading low-cost carrier, with an extensive network of more than 120 destinations in Asia, Australia and New Zealand, the Middle East and Africa. It is also the only airline to fly direct to all 10 Asean countries, including some 60 unique routes in the region.
AirAsia was also named World’s Best Low-Cost Airline for the eighth year in a row at the 2016 Skytrax World Airline Awards in July.