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Amadeus gives corporate travellers the ability to change tickets online

May 20, 2014 Technology No Comments Email Email

Amadeus, a leading technology provider for the global travel industry, today announces an Australian market first with the inclusion of its time-saving ticketing tool, Amadeus Ticket Changer, with its award winning online booking tool, Amadeus e-Travel Management (AeTM). 
For the first time, corporate travellers can make changes to both domestic and international bookings directly through AeTM, with the reassurance of an Amadeus pricing guarantee.

The process is easy and intuitive – travellers simply search for an alternative date, time or destination and decide on the desired change. AeTM automates the entire re-issue or re-validation process, leaving only re-ticketing to a travel management company (TMC).

Amadeus’ unique solution is a first for the Australian market in its ability to:

_        guarantee ticket changes on Qantas, Virgin Australia and 93 other  airlines that meet specific fare filing rules
_        enable changes to both domestic and international tickets
_        calculate and process residual value via EMD
_   calculate and process penalty fee via EMD or as a tax

Tony Carter, Managing Director, Amadeus IT Pacific said the Australian market has needed a tool like this for many years and it will save both travellers and TMCs a lot of time on the phone and unnecessary booking fees.

“Amadeus e-Travel Management has long been the ideal solution for corporations in Australia and now with the integration of Amadeus Ticket Changer, our TMC customers can ensure their corporate travellers have the best the industry has to offer.”

Corporations wanting to try Amadeus e-Travel Management with Ticket Changer are encouraged to speak with their TMC or contact Amadeus at sales@au.amadeus.com.

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