American Airlines marks first service between Sydney and Los Angeles with series of all-American passenger surprise
Sydney, Australia: American Airlines today celebrated the arrival of flight AA73, the first of the carrier’s daily, non-stop service between Los Angeles and Sydney. The arrival of the state-of-the-art Boeing 777-300ER into Sydney on Saturday morning was marked by an iconic water cannon salute.
To celebrate the new service, passengers departing Sydney for Los Angeles on inaugural flight AA72 were treated to a series of all-American surprises from the moment they checked in through to their departure at the boarding gate. On board, First Class passengers were treated to a collectable Australian red wine from the acclaimed 2010 Penfolds Grange Shiraz, valued at $850 a bottle.
American Airlines Senior Vice President, Art Torno, who was present at Sydney International Airport, said the new service to Sydney demonstrates American’s commitment to Australia.
“We’re pleased to thank our very first passengers on this service with the quintessential hospitality, warmth and gratitude that American Airlines is known for. We hope this occasion has been as memorable for our passengers as it has been for us, and look forward to continuing to strengthen our relationship with Australia throughout 2016 and beyond.”
The American Airlines check in area was transformed by women in roller-skates, men in baseball and football gear to reflect iconic Los Angeles’ personalities. At the departure gate, passengers were spoiled with an all-American winter wonderland, complete with elves, a choir of Christmas Carolers, and an 8 ft. Christmas tree with a gift for every passenger.
Ahead of boarding their flight, passengers, crew and senior executives mingled over Champagne, culinary and wintery-themed props to get passengers in the mood for the colder temperatures that lay ahead.
“We’re thrilled to officially welcome the world’s largest airline, American Airlines, to Sydney Airport and Australia,” Sydney Airport Managing Director and Chief Executive Officer Kerrie Mather said.
“The US is Sydneysiders’ favourite international destination, and this new airline will provide travellers with more choice, convenience and connections to destinations in the US, Mexico, the Caribbean and Latin America.
“The US is also Sydney’s third largest inbound visitor market. American Airlines’ new service is set to further grow tourism to Sydney, NSW and Australia, bringing an additional 41,000 US visitors to Sydney and boosting annual visitor expenditure by an estimated $65 million.”
American Airlines’ flagship Boeing 777-300ER features crisp seat-back screens, top-notch meal service, on-board Wi-Fi and power outlets and USB jack for charging personal electronic devices in every seat, and is part of the US$2 billion investment for modernizing the fleet and improving customer experience.
The new service has been made possible by an expanded joint business partnership between American, the world’s biggest airline, and Qantas, Australia’s national carrier, to form part of a broader trans-Pacific network spanning Australia, New Zealand and North America.