Two years after the merger of American Airlines and US Airways, all is not smooth at the US mega-carrier, according to latest reports.
American Airlines’ pilots’ union, in a letter to chief executive Doug Parker last week, criticised the company for clinging to its “old ways” and fostering a “toxic culture”.
The Dallas Morning News published some harsh excerpts from the letter, signed by the Allied Pilots Association board of directors: “Candidly, the new American Airlines product is outright embarrassing and we’re tired of apologizing to our passengers.
“The often-repeated excuse that ‘we need more time’ won’t cut it.”
The letter alleged violations of pilots’ contract terms and difficulties in “correctly paying our pilots”.
The letter continued: “The pilots of American Airlines will not remain silent as we witness the rebirth of the toxic culture we fought so hard to eradicate.”
A year ago, the airline signed a five-year agreement with its pilots following the company’s 2012 bankruptcy proceedings and 2013 merger with US Airways.
The Dallas Morning News quoted an American Airlines spokesman saying the company “fully understands” the pilots’ concerns and has already spent USD 3.5 billion raising employee salaries and benefits since the merger.
These things take time, American says. The pilots feel that enough time has passed already.
Written by Peter Needham