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American Cruise Lines Launches On-Demand Travel Agent Certification Program

November 16, 2015 Training No Comments Email Email

American Cruise Lines, operator of the newest cruise ships in the United States, announced today it has launched a new On-Demand Agent Certification Series. The series will host six online training sessions where agents will learn about destination and fleet details and have the opportunity to become certified on all American Cruise Lines itineraries at their leisure.

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American Cruise Lines – On-Demand Agent Certification Series

“We are very excited to launch this educational program that helps agents learn about American Cruise Lines at their own pace and schedule,” said Susan Shultz, Director of Sales. “An agent’s time is very valuable, so we have designed this on-demand video certification program to make learning as interesting, easy, and beneficial for agents as possible.”

American Cruise Lines will be rolling out six sessions by the end of the year in preparation of wave season, historically starting in January. The first session of the series, available today, November 12th on the American Cruise Lines Travel Agent Portal, introduces agents to its Mississippi River itineraries and the newest fleet of riverboats touring the region, America and Queen of the Mississippi.

As a “kick-off” to this new program, American Cruise Lines is entering all agents who successfully complete all six sessions by December 31, 2015 into a drawing to win a free FAM trip in 2016. Certain restrictions apply.

With the highest repeat rate in the country, American Cruise Lines offers a desirable product that can become a valuable asset in a travel agent’s portfolio. For more information, agents are encouraged to visit

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