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Arik Air Launch Frequent Flyer Programme – Arik Affinity Wings

October 15, 2014 Loyalty No Comments Email Email

Arik Air, West and Central Africa’s largest commercial carrier, has launched a frequent flyer program, aligning its offering with the industry’s foremost airlines in the process.

Arik Affinity Wings is packed full of benefits designed to reward guests for their loyalty by giving them the opportunity to earn miles on domestic, regional and long-haul flights.

Customers can join the program by logging on to Arikaffinitywings.com and completing an online enrolment form where they will receive 1000 bonus Affinity Miles along with a personal Affinity Wings membership number. Once redeemed, the miles can be used to fly to any destination on Arik Air’s route network, upgrade tickets and make payments for excess baggage. In addition, Affinity Wings membership is free and members will automatically be entitled to exclusive benefits, such as extra baggage allowance, access to Arik Air’s business lounges and priority check-in at the airport as they progress through the tiers.

“This is the among the most significant initiatives in Arik Air’s history from a customer service perspective, and I am delighted to be able to offer a frequent flyer program to our customers. Affinity Wings is yet another example of how we constantly strive to meet customer demands by listening to their needs and taking action to ensure these needs are met. We have many loyal customers and this program is our way of continuing to serve them” said Robert Brunner, VP America’s Arik Air

Members will begin at Affinity Wings Pearl membership level, automatically moving to Bronze, Silver and Gold as they clock up Affinity points and enjoy increasing benefits.The Arik Affinity Wings programme is part of a raft of changes being rolled out to enhance the airline’s customer experience and to cement Arik Air’s position as the market leader in Nigerian and West African Aviation.

“Arik Air has been the success story of Nigerian commercial aviation and we are delighted to be able to rewards the loyalty of our customers by offering a frequent flyer program. Affinity Wings is just one in a long line of upgrades to our customer offering and we plan on announcing a number of additional benefits to the program over the coming months. ” saidDr Michael Arumemi-Ikhide, Arik Air’s Global Chief Executive Officer “As the number one airline in Nigeria we have an obligation to ensure we constantly strive to enhance the service we offer travelers who fly with us. As a consequence this programme serves as an important vehicle via which we should seek to appreciate and reward our valued guest for their continued loyalty and affinity with Arik Air. ” continues Dr Michael Arumemi-Ikhide.

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