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ARINC Implements vMUSE ExpressTM at Okinawa and Kagoshima Airports in Japan

July 25, 2013 Destination North Asia No Comments Email Email

ARINC Incorporated today announced that it is implementing vMUSE ExpressTM at two Japanese airports, Naha Airport in Okinawa (OKA) and Kagoshima Airport in Kagoshima (KOJ). The technology will help both airports meet the needs of a growing pool of airline customers as well as enhance passenger processing as passenger traffic continues to grow.

ARINC’s vMUSE, which already supports more than 300 airlines at over 100 airports worldwide, is a fully functional multi-user system environment that delivers shared passenger and flight information, enabling airlines and airports to run efficiently.

vMUSE Express, which features virtualized servers housed offsite that can be accessed from anywhere in the world using any device, maximizes airport operations and eliminates software engineering and development costs as it does not require the investment of a core server infrastructure.

Previously, each dedicated check-in counter at both airports could only process the passengers of one airline. While the number of airlines operating from the airports continued to swell, limited physical space inhibited the building of new counters. This resulted in some airlines having to carry out offline check-ins, which was time-consuming, error-prone and required back office support.

Both OKA and KOJ were looking for a cost-effective solution that could help them utilize the check-in counters more efficiently while reducing the need for offline check-ins. In addition, with the limited physical space, the airports needed a solution that didn’t require the set-up of physical infrastructure and servers. With the opening of a new international passenger terminal at OKA in February 2014, the Naha Airport Building (NABCO) was particularly interested in a fully-functional common use check-in solution that was cost-effective in meeting their budget.

When implemented, vMuse Express will enable agents from the various airlines to directly log into the Departure Control System at any counter over any device. The sharing of counter facilities will improve terminal operations, and allow both airports to welcome more airlines and passengers.

“With vMUSE Express, ARINC will enable us to meet the needs of our airline customers by improving the efficiency and flexibility of passenger processing through better resource allocation,” said Mr. Shigeru Nakamoto, Deputy Manager, Planning Section Operation Department of NABCO. “This common use service will allow us to focus on the more strategic aspects of our terminal operations since it removes the need for us to manage physical infrastructure.”

“vMUSE Express offers the scalability needed by growing airport operations like ours, without constant investment in additional infrastructure,” said Mr. Takeshi Kamimiyata, board member in charge of facilities, Kagoshima Airport Building (KABCO). “Working with ARINC also enables us to adopt a more energy-efficient approach to passenger processing while allowing us to enjoy swift access to key services.”

“Airports in the region are demanding a common-use solution that is scalable with their operations and allows them to take advantage of all the benefits afforded at larger sites while meeting budget requirements,” said Mr. Michael DiGeorge, Managing Director of ARINC in Asia Pacific. “As the industry’s leading innovator, ARINC is providing this solution and remains committed to meeting the needs of airports of all sizes, as passenger traffic continues to grow and airlines increase their number of destinations to meet passenger demand.”

ARINC Incorporated, a portfolio company of The Carlyle Group, provides communications, engineering and integration solutions for commercial and government customers worldwide. Headquartered in Annapolis, Maryland with regional headquarters in London and Singapore, ARINC is ISO 9001:2008 and AS9100:2009 Rev C certified. For more information, visit the website at www.arinc.com.

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