Elza Artiaga has been appointed resort manager at the Outrigger Konotta Maldives Resort. Artiaga started January 1 and will report to the property’s general manager, Mr Pascal Billon.
Artiaga brings 17 years of leading hotel management experience in the Maldives, Miami, the Caribbean and Chicago to her new role.
Before joining Outrigger, Artiaga was general manager of the Coco Palm, a 4.5 star resort in the Maldives. Prior to that she was the executive assistant manager (EAM) at the 82-suite Carlisle Bay Resort in Antigua in the Caribbean.
A U.S. national, educated in Florida, Artiaga also had a 12-year period with Ritz Carlton in Miami and Chicago performing as front officer manager, director of rooms division, rising to become EAM of the Ritz Carlton Hotel and Resort Palm Beach, a 5-star hotel with 310 guest rooms.
“Elza has proven herself with leading hospitality brands in top end resort destinations,” said Darren Edmonstone, Outrigger managing director, Asia Pacific. “Her expertise will help us consolidate the Outrigger Konotta Maldives Resort as one of the most desired holiday experiences in the Indian Ocean.”
Artiaga speaks reads and writes English, Spanish and Portuguese and has a working knowledge of Italian.
Both of Artiaga’s parents worked in the hotel sector in Miami. She says: “That is how I developed my passion for team development and delivering world class customer service wowing my guests.”
Her motto is: if your dreams don’t scare you, they’re not big enough.
The 53-villa Outrigger Konotta Maldives Resort opened in August 2015. In November 2015 it won the “Luxury Contemporary Resort of the Year” prize, awarded by Luxury Travel Guide. The property in the southern atoll of Gaafu Dhaalu offers guests the largest average villa sizes in the Maldives.