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Australian insurtech Cover Genius wins Scandinavia’s largest travel group

June 21, 2019 Insurance No Comments Email Email

Insurtech tech firm Cover Genius has signed a partnership with Scandinavia’s largest travel group, Etraveli, to become its insurance partner. The partnership enables the leading online travel agent to overcome previous legacy restrictions in insurance, which gives it a strategic advantage to service and protect customers in more than 60 countries and 40 languages.

Etraveli customers will benefit from a personalised global insurance experience that provides tailor-made policies that are flexible and customer-centric. The partnership means customers submitting claims are assessed instantly through Cover Genius’ XClaim platform and will receive payments for approved claims immediately via bank transfers, popular e-wallets, store credits, and virtual prepaid cards – rather than cheques in the post. Cover Genius delivers an NPS score of +65, compared to the industry average range of -10 to +15.

The insurance offerings will be powered by Cover Genius’ XCover insurance distribution platform, which enables ecommerce businesses – travel and otherwise – to sell any type of personal or commercial insurance to customers globally.

Its XCover platform allows the online travel company to deliver the right product at the right time. It enables it to rapidly adapt to changing customer preferences and deliver new insurance product offerings to the market, faster than before.

Stefan Born, Director Ancillary Sales at Etraveli Group, said: “We have experience of selling insurance policies with various structures, and are familiar with the limitations, particularly dealing with multiple underwriters across multiple destinations in multiple languages. Working with Cover Genius as our trusted partner, we are looking forward to such pain points being alleviated, so that we can open up our market and policy scope.

“We are excited to be kick-starting this partnership and delivering a simple yet cutting-edge solution to our customers, wherever they are in the world.”

Co-Founder and CEO of Cover Genius, Angus McDonald commented: “This partnership with Etraveli Group is an important milestone in the continuing growth story of Cover Genius.”

Our XCover platform is configurable for any line of insurance, making it simple, quick and accessible for eCommerce sites that operate in multiple geographies to push a new insurance product live. We have fast become a preferred choice of insurance providers for household-name OTAs, delivering the personalised insurance coverage that customers actually want.

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