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Awards Of Excellence For Dorsett Hospitality International’s Hotels

June 25, 2013 Accolades No Comments Email Email

Dorsett Hospitality International is pleased to announce that its hotels in Hong Kong, Malaysia and China have received the TripAdvisor® Certificate of Excellence award.

The Most Outstanding Business Hotel 2013_ by GHMThe hotels in Hong Kong that were honoured are Cosmo Hotel Hong Kong, Cosmo Hotel Mongkok. Cosmopolitan Hotel Hong Kong, Lan Kwai Fong Hotel @ Kau U Fong and The Mercer.

In Malaysia, Dorsett Regency Kuala Lumpur received similar endorsement and in China, Dorsett Shanghai.  Dorsett Regency Hong Kong has been accorded the Travelers’ Choice 2013 certificate.

The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award.

To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.

Cosmo Hotel HK Exterior

On this achievement, Ms Winnie Chiu, President and Executive Director of Dorsett Hospitality International said “I am very happy to that our hotels are consistently being recognized and endorsed by our guests and travellers.  As a growing Asian hospitality company, we are indeed operating in a very competitive environment.  However, we have time and again proven not only to ourselves but as endorsed by our guests, that with teamwork, synergy and dynamic leadership from the respective hotel managers, we can indeed stand up and be recognized not only as a global hospitality player but one that is trusted and recognised by travellers.”

Most recently, Silka West Kowloon was accorded “The Most Outstanding Business Hotel 2013” by GHM (Guangdong, Hong Kong, Macao) Hotel General Managers Society while Dorsett Wuhan was accorded the China Top Ten Best Preferred Commercial Hotels of Year 2013. On this accomplishment, Ms Chiu commented, “This again is yet another testament of the confidence of our guests for our products.  The awards also speak volume of the dynamic and excellent leadership skills of Richard Kwong, the General Manager of Silka West Kowloon and Silka Seaview; and Leslie Wan, General Manager of Dorsett Wuhan.   Not forgetting of course the dedication and commitment by the rest of the team who strived to deliver nothing but their best in surpassing guests’ expectations”.  “Silka Hotels is the value-led brand in our group while Dorsett is our midscale brand. We take pride in providing the ‘best in class’ services to our guests.  There are currently 5 Silka hotels in our group, three in Hong Kong and two in Malaysia with more Silka hotels in the pipeline such as the Silka Tsuen Wan in Hong Kong which will open in the 2nd quarter of FY2016 with 420 rooms,” added Ms Chiu.

“Under the Dorsett Hotels & Resorts brand, there are more hotels scheduled to open namely Dorsett Tsuen Wan, Hong Kong with 547 rooms in the 3rd quarter of FY2014, Dorsett Shepherds Bush, London in UK with 317 rooms in the 4th quarter of FY2014, Dorsett Grand Zhuji, China with 200 rooms in the 3rd quarter of FY2015, Dorsett Zhongshan, China with 416 rooms in the 4th quarter of FY2015 and Dorsett City, London in  UK with 275 rooms in  3rd quarter of FY2016,” said Ms. Winnie Chiu.

Picture shows Richard Kwong, General Manager and Barry Lo, Resident Manager of Silka West Kowloon and Silka Seaview together with Eric Cheng, General Manager of Silka Far East proudly showing off the “The Most Outstanding Business Hotel 2013” by GHM (Guangdong, Hong Kong, Macao) Hotel General Managers Society.

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