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BA websites crash after software staff laid off

April 13, 2017 Headline News No Comments Email Email

Thousands of British Airways customers were left unable to check their bookings or check-in online after a major glitch knocked out the airline’s websites, ba.com and britishairways.com, for over eight hours on Tuesday.

Social media revealed the frustration of travellers desperate to find what was going on.

The Register, an online publication that caters to the IT community, pointed out a bitter irony: many people well-placed to quickly fix the problem were laid off from their jobs just months ago when BA cut hundreds of workers from its software division in a cost-saving exercise.

Twitter reflects BA site outage

Meanwhile, in an odd coincidence, a young hacker who cost British Airways GBP 100,000 (AUD 166,670) after disabling the BA website for just one hour in 2014 admitted to a series of high-profile cyber attacks against Britsh Airways, the police and businesses.

Paul Dixon, 23, denied the offences when he appeared in England’s Newcastle Crown Court last May but changed his plea as the trial was due to begin, pleading guilty to five counts of unauthorised access to computers with intent to impair by denial of service to legitimate customers.

Dixon is due to be sentenced on 4 May 2017.

Written by Peter Needham

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