Buyers remorse is the sense of regret after having made a purchase, which is usually associated with purchasing an expensive item, such as buying a house, a car or a holiday. Travel agents can learn what they can do to assist their clients from regretting their holiday purchase (and potentially cancelling their booking or not returning to make their next holiday booking) with Travel Industry Network via an informative, on-demand presentation.
“There are a number of reasons which may contribute to customers regretting their holiday purchase,” says Sabina Ziolkowski, founder and managing director of Travel Industry Network, “however, the great news is that there are a few, key steps that travel agents can take during the sales process to reduce the chance of their clients suffering from buyers remorse, which can occur after the sale, and potentially resulting in the client cancelling the booking”.
Be More Awesome Sales Training and Coaching share some tips with travel agents in their pre-recorded presentation, that can be found on TravelIndustryNetwork.com.au, on what they can do in guiding their clients in making the right decision, how to prevent buyers remorse and what to do about it if it does take place.
Travel Industry Network and Be More Awesome Sales Training and Coaching also have a Special Offer to travel agents who complete the Avoid Buyers Remorse training. To learn more about this great special offer and to access this training presentation, travel agents just need to log-in to www.travelindustrynetwork.com.au (if not a member already, signing up is easy and IT’S FREE), and watch this informative and inspiring training at any time that is convenient for them, on their computer or any mobile device.