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BeMyGuest launches Xplore – a booking system designed for Asia’s travel experience operators

October 18, 2018 Trade Events No Comments Email Email

As ITB Asia 2018 kicks off in Singapore,​BeMyGuest announces the launch of Xplore; a uniquely Asian booking system and channel manager, specifically tailored to the unique needs of Asian attractions, tours and activity operators. 

“It’s undeniable that the attractions, tours and activities space is undergoing a massive shift in their               businessfundamentalsglobally,butinsuchamulticulturalandfragmented,largelyofflinemarketlike Asia, the shift is a far greater challenge,” said Clement Wong, CEO and Founder of BeMyGuest.

“For many years BeMyGuest has been bridgingthetechnologygapthatexistsbetweenaverydigitally enabled distribution landscape and a very, manual and traditional supply of attractions, tours and activities products in Asia. While there is a number of booking systems available for suppliers in US, Europe and even Australia, relevant technological innovation for this regionwasrequiredasamatter of urgency which is what motivated us to design and launch Xplore,” Wong added.

Xplore is available in a software as a service model in multiple Asian languages; its E-commerce  modules provide operators with the ability to capture online transactions, collect payments in  multiple Asian currencies and run product promotions for theirB2Ccustomersontheirownwebsites  and/or ticket counters.

heChannelManagermoduleenablessupplierstodeliverelectronicticketsto B2B customers, in bulk to traditional travel agents, and via a booking and content API to the operator’s online travel agent partners.

“With flights, hotels and car hire being sold on an instant confirmation basis foryears,today’sonline travel shoppers expect travel experiences to be soldsimilarly.Attractions,toursandactivityproducts that are not readily available for booking in real-time and onasame-daybasisaremissingoutonthe fastest growing customer audience. This is especially so in Asia where mobile booking and payment behaviour prevails,” said Blanca Menchaca, COO and Co-founder of BeMyGuest.

“We developed Xplore to support operators by providing the tools they need to scale online sales,  specifically real-time availability and instant confirmation. Collecting weight for example, is vital  informationaHotAirBalloonoperatorinMyanmarneedstoknowtobeabletoconfirmabooking,but traditionally the operator would contact the customer directly tocollectthisinformation,”Menchaca  explained. “The system digitises such complex check-out options as well as capacity and time-slots, immediately transforming products previously unavailable to be instantly booked.”

Xplore also connects with BeMyGuest’s distribution network which currently consists of over 50 API  connections with some ofthemostprominenttravelsitesinAsiasuchasTravelokainIndonesia,Ctrip in China, Naver in Korea​, ​in addition to 500 traditional travel agencies accessing​BeMyGuest Agents Marketplace​.

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