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Best Is in the West – Atura Blacktown Tops Prestigious NSW TAA Awards for Excellence

July 23, 2014 Association No Comments Email Email

In a line-up that included properties, restaurants and employees from Sydney’s finest hotels, Atura Blacktown ensured the tourism spotlight rested firmly on Western Sydney at the prestigious NSW Tourism Accommodation Australia (TAA) Awards for Excellence 2014 held last night at Sydney’s Westin Hotel.

The urban, industrial and art-inspired hotel property cemented its position on Sydney’s accommodation hot list by clinching three accolades at a glittering black tie gala dinner that celebrates the achievements of the hotel industry in helping maintain NSW’s position as a premier tourism and conferencing destination.

Accolades won by Atura Blacktown included:

Winner of Accommodation Hotel of the Year (Mid-Range)

Employee Excellence in Service: Michelle Paul, Atura Blacktown Receptionist

Hotel Industry Rising Star: Jessica Harford, Atura Blacktown Receptionist

The Roadhouse Bar & Grill achieved ‘Highly Commended’ in the category ‘Brasserie/Cafe of the Year’.

Against a stellar line-up of four and five-star properties, Atura Blacktown also made finalist status for Outstanding Community Service & Achievement and Hotel Receptionist Michelle Paul was a finalist in the category Front of House Employee of the Year.

These achievements are no mean feat for a new hotel that was only launched in mid-October 2013. High on value, design and personality, Atura Blacktown’s edgy, high-energy, high value, industrial styling and exemplary service standards proved the brand has hit the mark with this new hotel proposition.

Atura Bla cktown’s dynamic, designer-styled spaces fuse with the latest technology and a surprising number of complimentary add ons guests would usually expect to pay extra for – such as free Wi-Fi, in room movies and car parking to name but a few.

“Whilst we are delighted with the recognition the award gives our exciting new Atura brand equally satisfying is the acknowledgement of the outstanding performance of two of our key staff members,” said Group Managing Director, AHL David Seargeant. “These awards are also very exciting for Western Sydney and reaffirm our faith in developing our first hotel under the Atura brand in Blacktown “

Taking the stage to collect awards for outstanding service, Atura Blacktown’s top performing receptionists Michelle Paul and Jessica Harford proved that Blacktown locals have got what it takes and that talent can indeed win over experience.

Identified at the local TAFE Careers Expo, Employee Excellence in Service award winner Michelle Paul talents and flair for customer service identified her as being a perfect candidate for the hotel positions she was seeking to fill.

Hotel Industry Rising Star award winner Jessica Harford was discovered working at the local Coles supermarket by Atura Blacktown management, taken with her outstanding customer service and charm.

“I can’t believe it! 12 months ago I was a check-out chick at Coles and look where I am now thanks to Atura Blacktown. I just love the hotel industry.” said an excited and teary-eyed Jessica Harford during her acceptance speech.

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