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Best Western Brings Home Third Consecutive Compuware Best of the Web Award; bestwestern.com Honored as Top Hotel Website

February 25, 2014 Accolades No Comments Email Email

Best Western International has once again brought home the Gold in the race for the fastest and most reliable website in the hotel industry, according to the annual Compuware Best of the Web awards.

Best Western dusted the closest competitor in average response time by two seconds, earning the brand its third consecutive Compuware Gold award and fifth award overall in the five years Compuware has been holding the Best of the Web competition.

The Best of the Web awards recognize the top performing sites for 2013 across five U.S. industries — banking, brokerage, insurance, retail and travel. Winners in each industry are awarded Gold, Silver, and Bronze based on their performance for the entire year across three key measurements – availability, response time and consistency of response time – for their mobile and web home pages and key user transactions. After winning Silver in 2009 and 2010, bestwestern.com has been the Gold award winner in the hotel transaction category each year since.

“Our entire team is committed to providing our customers the fastest and most reliable hotel site in the industry,” said Scott Gibson, Best Western’s CIO and SVP of Distribution & Strategic Services. “We track the performance of our people and systems throughout the year in order to achieve success.”

“The stakes are higher than ever before to optimize the business value of every digital transaction, especially on mobile devices,” said John Van Siclen, General Manager of Compuware’s APM business unit. “The 2013 Best of the Web award winners like Best Western are focused on executing a performance optimization strategy that delivers a competitive advantage in online experience and digital customer interaction.”

bestwestern.com also finished second in the Last Mile leader category after winning the two previous years consecutively. The comprehensive report, “Best of the Web: 2103 Compuware Application Performance Awards” features all 2013 category winners and detailed results of each winner’s performance.

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