This achievement is awarded only to those hotels that earn great traveller reviews on TripAdvisor® over the course of a year. So it is testament to the quality of accommodation and service provided by Best Western that more than a quarter of its Asian portfolio achieved this prestigious accolade.
The awards encompassed all three of the Best Western brands currently operating in Asia – Best Western, Best Western Plus and Best Western Premier – and spanned five countries: Indonesia, Japan, The Philippines, Sri Lanka and Thailand.
In Thailand alone, six Best Western hotels were awarded the TripAdvisor® Certificate of Excellence, including Best Western Patong Beach, which welcomed its first guests in late 2014 and therefore achieved the award in its first full year of operations.
“I am absolutely thrilled that so many of Best Western’s Asian hotels and resorts achieved the 2016 TripAdvisor® Certificate of Excellence,” said Olivier Berrivin, Best Western Hotels & Resorts’ Managing Director of International Operations – Asia.
“To receive positive guest feedback is the greatest honor a hotel can achieve, and the fact that 15 of our Asian hotels were rated so highly is a tremendous reflection of the hard work our associates put in, day in, day out, to ensure that all our guests have a fantastic experience.
“This year Best Western celebrates our 70th anniversary and the 15th anniversary of our arrival in Asia, and it is wonderful to see that, even after all these years, our focus on providing exemplary guest service is still as strong as ever. We look forward to maintaining our high standards and providing even more memorable guest experiences across Asia in the years ahead,” Mr. Berrivin added.
The TripAdvisor® Certificate of Excellence takes into account the quality and quantity of reviews submitted by travellers on TripAdvisor® over a 12-month period, and is only awarded to hotels that maintain an overall TripAdvisor® bubble rating of at least four out of five.
Best Western hotels achieving the 2016 TripAdvisor® Certificate of Excellence included:
Best Western Plus Makassar Beach, Indonesia
Best Western Premier The Hive Jakarta, Indonesia
Best Western Premier Hotel Nagasaki, Japan
Best Western Rembrandt Hotel Kagoshima Resort, Japan
Best Western Okinawa Kouki Beach, Nago, Japan
Best Western Elyon Colombo, Sri Lanka
Best Western Hotel La Corona Manila, The Philippines
Best Western Boracay Tropics Resort, The Philippines
Best Western Plus Lex Cebu, The Philippines
Best Western Phuket Ocean Resort, Thailand
Best Western Premier Bangtao Beach Resort & Spa Phuket, Thailand
Best Western Royal Buriram Hotel, Thailand
Best Western Premier Amaranth Suvarnabhumi Airport, Bangkok, Thailand
Best Western Premier Sukhumvit, Bangkok, Thailand
Best Western Patong Beach, Phuket, Thailand