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Cash vanished on Emirates – another case surfaces

July 13, 2017 Headline News 1 Comment Email Email

When Paul Ramsay, Perth-based owner-manager of Travel & Sports Australia, read Global Travel Media’s account yesterday of a couple losing a large amount of money while flying in Emirates first class, he was surprised and disturbed – because a similar incident had happened to him on the same airline about two weeks earlier.

Yesterday’s story related that a New Zealand couple is claiming that someone stole almost AUD 4000 from their carry-on luggage in opulent Emirates first class. They say they lost the money on a Paris-Dubai Emirates flight on 30 June 2017. See: Tears and light fingers cast shadow on Emirates

When Ramsay, who also owns and runs the Australian Football League Event Office, saw the account in Global Travel Media, he could be forgiven a sense of déjà vu.

Ramsay recently returned from London with Emirates, travelling in first class. He says he had a ticket wallet and money disappear from his backpack during his flight. Ramsay’s flight included a Dubai-Perth sector on 13 June 2017 on Emirates flight EK420, which departs Dubai in the middle of the night, at 2.45am.

Ramsay says he lost between USD 400 and 600 in US dollars, between EUR 800 and 1000 in euro notes, and about AUD 400.

“For more than 30 years as a director of my company I have been a fantastic supporter of Emirates and our track record, loyalty and commitment is impressive and their records would support this,” he said yesterday.

“When I boarded the plane, an Emirates crew member kindly suggested that I store my luggage (one small carry-on suitcase and a normal size backpack) in an empty first class seat directly behind my allocated seat.

“At the time I thought that this was a great idea. I’m way over 6 feet and weigh 115kg so why not free up some space.”

He said there were only five passengers in first class: himself, his wife and three others.

“I placed a leather ticket wallet containing my passport, business cards and a mixture of AUD, USD and Euro currency into my backpack all secured but not locked with padlocks.”

Ramsay says the money was in fairly small denominations to cover tips and other incidentals on an international golfing trip.

“I was escorting an incentive and conference group of 118 passengers outbound from WA through to NYC then onto London. The entire group travelled Emirates in both economy class and business class of various services pre and post my actual travelling dates.

“When I arrived at the Perth International airport I retrieved my passport from my backpack for obvious reasons and noticed my leather ticket wallet was missing. I’m totally 100% convinced that my passport was enclosed within my ticket wallet (I have had this behaviour and specific ticket wallet for more than 18 years when travelling and escorting groups) and although it was a long flight, I slept most of the way.

“At the time of retrieving my passport in the Perth International arrival terminal, I searched my backpack looking for my ticket wallet only to discover it was missing. An hour later, when I returned home, I once again searched everywhere and to this day it remains a mystery… until I read an article that you published…”

Ramsay continues: “I’m joining the dots together here, because for the past month I still can’t recall how I would have lost my ticket wallet on board an Emirates flight when travelling in First Class.

“I find this news and experience extremely disturbing.”

Ramsay said he made inquiries and was told to send details to Emirates at

He did so and says that so far he has received no response at all.

Written by Peter Needham

Currently there is "1 comment" on this Article:

  1. Future.Travel says:

    I can totally relate to Paul’s story about his ticket wallet. I also have a large Ansett leather Golden Wings life member ticket wallet. It is 100% routine to place tickets and passport into the ticket wallet before I move away from immigration desks. I was not surprised to hear him speak of same routine. Frequent flyers have set routines that keep us organised and safe. In Paul’s case the ‘out of place’ passport tells the story of the snatch and grab, dumping/leaving the critical evidence so as not to cause an immediate issue. Sounds like a very ‘organised and experienced’ first class crew working the flights for Emirates.

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