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New ASQ Commercial survey helps airports boost customer experience by guiding retail and commercial services investment

June 21, 2018 Airport No Comments

Airports Council International (ACI) World has today launched its new ASQ Commercial survey, a significant new service within its globally-recognised Airport Service Quality programme. … Continue Reading

Privatization can provide a viable solution to global airport infrastructure gap New ACI World policy brief provides guidance for governments and policy makers

June 21, 2018 Airport No Comments

Airports Council International (ACI) World has launched a new Policy Brief on airport privatization and funding at a time when critical investment decisions are being taken by airports around the world in response to growing demand for air services. … Continue Reading

Members can now access more than 1200 airport experiences in and out of the lounge

June 21, 2018 Airport No Comments

Priority Pass, the world’s original and best-known airport experiences program, is proud to announce Members can now access more than 1200 lounges, dining and spa experiences globally. … Continue Reading

Munich Airport first to launch suite of ACI accredited cyber security courses at new state of the art training centre

June 20, 2018 Airport No Comments
Airports Council International (ACI) World has today marked its agreement with Munich Airport (FMG) to accredit and recognise a series of cyber-security courses offered by FMG’s Airport Academy under the ACI Accredited Training Institute (ATI).

… Continue Reading

LAX’s secret to flying luxury – and it doesn’t cost a fortune!

June 20, 2018 Airport No Comments

Getting in touch with a story idea that I hope is of interest for your pages – LAX’s secret to flying luxury – and it doesn’t cost a fortune!  … Continue Reading

HKIA Records Continuous Air Traffic Growth in May

June 20, 2018 Airport No Comments

Hong Kong International Airport (HKIA) recorded continuous growth in all three air traffic categories in May 2018. Passenger volume increased by 1% to 6.04 million, cargo and airmail throughput rose by 4.3% to 436,000 tonnes, and flight movements increased by 1.6% to 35,985 compared to the same month last year. … Continue Reading

Sydney Airport launches flexology centre in Australian airport first

June 19, 2018 Airport No Comments

Passengers will board their flights in a deeper state of relaxation following Sydney Airport’s unveiling of a new flexology centre at the T1 International terminal in partnership with Stretch Studio. … Continue Reading

Strong first quarter passenger traffic growth continues but gains in air freight volumes slow in March

June 19, 2018 Airport No Comments
On the eve of the 28th ACI EUROPE/World General Assembly, Congress & Exhibition hosted by Brussels Airport, Airports Council International (ACI) World has found that sound economic conditions in the first quarter of 2018 have helped bolster air transport demand. … Continue Reading

Popular Family Lounge Returns to O’Hare for Summer Travel

June 18, 2018 Airport No Comments

This summer the Chicago Department of Aviation is bringing back its popular “Fly with Butch O’Hare” family pop-up lounge to O’Hare offering passengers a comfortable space to relax, recharge and play. … Continue Reading

NAS and RwandAir partner to provide Premier Lounge Services

June 16, 2018 Airport No Comments

National Aviation Services (NAS) (www.NAS.aero), the fastest growing aviation services provider in the emerging markets, announced a joint venture agreement with Rwanda’s national flag carrier, RwandAir. … Continue Reading

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