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Executive Summary Whatever you do, don’t annoy the voters! New laws for Airbnb rentals to start in 2019 in NSW

The Castle is a great movie because it captures the emotional attachment Australians have to their home and to living a friendly and peaceful neighbourhood. … Continue Reading

Why did Dreamworld fail in its duty of care to keep the Thunder River Rapids ride safe on 25 October 2016?

Last Wednesday it was my pleasure to give a presentation to students at the UTS Business School, at the invitation of Dr David Beirman, Senior Lecturer – Tourism Management Discipline Group. … Continue Reading

NSW Govt invites public submissions on Airbnb style short-term holiday letting policy

Since 2015, the NSW Government has been working on developing a policy framework for short-term holiday letting in response to the growing popularity of Airbnb style short-term holiday letting (STHL) online booking services.  It has been slow going. … Continue Reading

How Airbnb is empowering Boutique Hotels and B&Bs to build their business

Traditional hotel chains and large resorts have long dominated the accommodation industry because of their strong brand marketing and distribution channels. … Continue Reading

Why easy legal compliance is making Airbnb attractive for property owners in Australia

Airbnb describes itself in this way:

Airbnb connects people to unique travel experiences in more than 34,000 cities and 191 countries. Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. … Continue Reading

Tips and traps for making travel insurance claims for valuables

egtmedia59Laptops, cameras, jewellery and even 18 carat white gold Rolex Oyster Perpetual watches get lost, stolen and damaged when travelling.  … Continue Reading

Prospects are dim for a new Travel Compensation Fund, according to a new Report

The Australian Consumer Affairs Regulators have reported that they are ready to close the door on providing new Government protection for travellers who lose money paid to insolvent travel agents. … Continue Reading

IATA quandary as police set ‘madman’ passenger free

egtmedia59A passenger likened to a madman, who screamed “I have a bomb and you’re all going to die” and fought flight attendants aboard a British Airways flight, has been set free by Dubai police. … Continue Reading

Travel whiz-kid runs rings round airline and giant OTA

egtmedia59There’s been a surprising outcome to the decision last year by United Airlines and the giant online travel site Orbitz to sue a 22-year-old tech whiz-kid for using “hidden city” connections to provide cheap air tickets through a website. … Continue Reading

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