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Cebu Pacific to cancel Caticlan and Kalibo flights, following Boracay closure

April 9, 2018 Aviation No Comments Email Email

In line with the closure of Boracay Island for tourist activities, Cebu Pacific will cancel the following flights to and from Caticlan and Kalibo, in Aklan from April 26 to October 27, 2018:

                  Route Flight Number Frequency
Manila-Caticlan-Manila 5J 891/892 Daily
5J 895/896
5J 899/900
5J 901/902
5J 905/906
DG 6241/6242
DG 6243/6244
DG 6247/6248
Manila-Kalibo-Manila 5J 331/332 Daily
DG 6317/6318
Manila-Kalibo 5J 339 Sunday –Thursday

To serve local residents and ensure continuity of commerce in Northern Panay island, Cebu Pacific will operate the following flights for Kalibo and Caticlan from April 26 to October 27, 2018:

 

                  Route Flight Number Frequency ETD ETA
Manila-Kalibo 5J 337 Daily (except from May 1-4, 2018) 12:25pm 1:35pm
Kalibo-Manila 5J 338 Daily (except from May 1-4, 2018) 2:05pm 3:20pm
Manila-Caticlan DG 6245 Daily 3:35pm 4:55pm
Caticlan-Manila DG 6246 Daily 8:25pm 9:40pm
Cebu-Caticlan DG 6272 Daily 6:55pm 8:00pm
Caticlan-Cebu DG 6273 Daily 5:15pm 6:25pm

Affected passengers may take any of the following options:

  • Get a full refund
  • Place the full value of the ticket in a travel fund for future use
  • Rebook the flight, subject to seat availability
  • Reroute to any domestic destination, subject to seat availability

CEB encourages passengers to manage their rebooking or refunds through the “Manage Booking” section in the Cebu Pacific website, www.cebupacificair.com

Cebu Pacific is in the process of informing passengers affected by the flight cancellations. Affected passengers may manage their rebooking or refunds via the “Manage Booking” section in the CEB website,www.cebupacificair.com.

Guests who booked through a travel agent or any other third party are encouraged to provide us with their own contact details so they are directly advised about any flight changes.

For any other concerns, passengers may also message the official Cebu Pacific Facebook (https://www.facebook.com/cebupacificair) or Twitter (@CebuPacificAir) accounts. They may also try the CEB hotline at+632 702 0888, however due to the heavy volume of calls, the fastest way to rebook or refund affected flights is via the ”Manage Booking” section in the Cebu Pacific website.

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