Dr June Smith, Chair of the AFTA Code Compliance Monitoring Committee (ACCMC) has relinquished the position to move to another role.
The formidably qualified Dr Smith said she retired as Chair of the ACCMC earlier this month following her formal appointment as Lead Ombudsman, Investments and Advice, at the Financial Ombudsman Service Australia.
Dr Smith’s appointment as Chair of the ACCMC was announced in the latter months of last year, in AFTA’s 30 October 2014 newsletter.
The Financial Ombudsman Service (FOS) said Dr Smith would take up the role of Lead Ombudsman (Investments and Advice) from 1 July 2015.
“This area of FOS’s jurisdiction deals with disputes involving investments, financial advice, life insurance and superannuation,” a FOS statement said.
Smith is also currently chief executive of the Code Compliance Monitoring Committee for the Code of Banking Practice and General Manager of Code Compliance and Monitoring at FOS.
She is known for her experience in the financial planning and related sectors, well-developed relationships with regulators, industry and consumer groups and a significant track record as an independent decision maker, FOS said.
“June is well recognised for her work developing the role of codes of practice to improve customer service, along with her efforts in promoting professional standards and business ethics in the financial advice industry.”
She has a PhD in Law from Victoria University, specialising in professional and business ethics and organisational decision-making within financial services organisations.
The FOS release noted that her external appointments have included independent Chair, Code Compliance and Monitoring Committee, Australian Travel Agents Scheme.
Written by Peter Needham