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Singapore Changi Airport has been voted ‘World’s Best Airport’ by international air travellers for the seventh consecutive year, maintaining its position as the only airport to have received the accolade for seven years running.It is a significant achievement for Changi and the past 12 months have seen a number of enhancements and initiatives at the airport, including:

  • The official opening of the newly renovated Terminal 4, which is the most technologically advanced terminal at Changi, using an end-to-end, fully automated departure process to improve check-in efficiency for passengers and fast track their departure journey. This process uses facial recognition technology to offer self-service at check-in, baggage drop, immigration and when boarding the flight
  • A refreshed Terminal 3, including a community event space ST3PS, an indoor garden, new shops and restaurants, as well as weekend family activities for travellers and local Singaporeans alike
  • A first of its kind takeover with Warner Bros. Singapore to bring JK Rowling’s pop culture phenomenon, Harry Potter to Changi with a Wizarding World of festive cheer for airport passengers
  • Green initiatives such as the installation of sunlight sensors on the airport roof for optimum natural light

Mr Lee Seow Hiang, Chief Executive Officer of Changi Airport Group said, “Changi Airport is honoured to be named World’s Best Airport. This achievement was made possible by the strong support from our airport partners. At Changi, we are fortunate to have a large community of immensely dedicated and passionate airport workers who strive to deliver the best experiences to our passengers every single day.

“We thank our passengers for their continued support. Their vote of confidence motivates us in our pursuit of service excellence and pushes us to continue redefining what an airport can be. As we launch our newest icon Jewel Changi Airport next month (April 2019), we look forward to sharing with passengers and airport visitors the unique Changi Experience in a new way, with an expanded range of world-class facilities, offerings and experiences.”