A class action against Scenic Tours began in the NSW Supreme Court yesterday, with 1265 plaintiffs claiming extensive flooding in Europe turned what should have been a luxury river cruise experience into something resembling a “backpackers’ Contiki tour”.
Over a thousand unhappy passengers are demanding compensation, the Sydney Morning Herald reported yesterday.
The passengers travelled with Scenic Tours and Evergreen Tours in Europe between 10 May 2013 and 14 June 2013.
Heavy rainfall in France and Germany in April and May 2013 caused extensive flooding and itineraries were changed.
Scenic Tours is defending the case, saying the standard terms and conditions of the contract allowed it to change itineraries due to road, river or weather conditions.
The hearing continues in the NSW Supreme Court and is expected to take two weeks. The Sydney Morning Herald’s coverage can be found here: Class action against against Scenic Tours over European river cruises An ABC News report of procedings is here: Scenic Tours river cruise holiday more like backpacker Contiki trip, court told