Ahead of Cruise Lines International Association (CLIA) Australasia’s annual Masters Conference, the event’s facilitator Scott Koepf presented a special Cruise MasterClass in Sydney last week.
(L to R) are Jess O’Brien, P&O Cruises; Scott Koepf, CLIA Masters Conference Facilitator, Justine Sealy, Ramsgate Travel; Heather Pride, Carnival Cruise Line
Speaking to current Masters Accredited Cruise Consultants and other CLIA members at the VIP event, Mr Koepf provided some entertaining content, reminding attendees that, in the world of sales, being good is not good enough.
His advice? To really stand out, you must strive to be great.