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Complete Travel Marketing is appointed to introduce Plaza Premium’s unparalleled airport experience to travellers and trade in Australia and New Zealand

May 2, 2016 Business News No Comments Email Email

Sales & Marketing Representation company Complete Travel Marketing has been appointed by Plaza Premium Group, the pioneer and industry leader in providing Premium Airport Services and managing the largest independent airport lounge network worldwide, to introduce Plaza Premium’s top-notch airport services and facilities to travellers and trade in the Australian and New Zealand markets through a strategic combination of sales, marketing and public relations activities.


“Australia and New Zealand are beautiful countries with rich travel resources and our expansion in these markets is part of our global plan to enhance passengers’ airport experience,” said Pauline Cheung, Group Sales & Marketing Director of Plaza Premium Group. “We are proud to deepen our commitment to these markets, and strengthen our connections with travellers and trade through Complete Travel Marketing to promote our acclaimed Plaza Premium Lounge and transit hotel chain Aerotel that stewards growth of our brands in these two countries.”

Charlie Ridout, Director of Sales of Complete Travel Marketing adds “with Plaza Premium Group’s leading position in the airport hospitality industry, we are promoting premium airport services that every single traveller can benefit from, not just the First and Business Class traveller. We can’t wait to educate travellers and trade further on how Plaza Premium Group’s innovative products, services and facilities are aimed at not only enhancing but much more perfecting the whole airport experience, from the moment you begin your journey to the very end of your trip.”

Headquartered in Hong Kong, Plaza Premium Group comprises four core airport hospitality businesses which all are aimed at making travellers’ airport experience seamless and effortless: Airport Lounge, Airport Transit Hotel, Airport Meet & Greet Service, and Airport Dining.


Plaza Premium Group’s offering evolved from the idea of creating an independent airport lounge concept back in 1998, to offer all travellers the comfort and convenience of an airport lounge regardless of airline or their class of travel. Today, the Group has become a global service brand across 35 international airports in 15 countries and regions including airports of Hong Kong, Abu Dhabi, Kuala Lumpur, London Heathrow, New Delhi, Shanghai, Singapore, Taipei, Toronto and Vancouver.

In Australia, Plaza Premium Group manages and operates both SkyTeam Exclusive Lounge and American Express Lounge at Sydney airport and is preparing for the opening of a brand new Plaza Premium Lounge in Brisbane in mid-May. Effective from 1 May 2016, the Group will also serve all First and Business Class flagship lounges of Cathay Pacific Airways at its headquarters and El Al Israel Airlines’ The King David Lounge at London Heathrow Airport Terminal 4.

As the first leading airport lounge network to achieve ISO 9001:2008 certification, Plaza Premium Group has been managing lounges for leading airlines, alliances and corporations such as Cathay Pacific Airways, China Eastern Airlines, Lufthansa, Singapore Airlines, Thai Airways, SkyTeam and American Express. It has also received a host of accolades for its hospitality and independent airport lounges, which are amongst the world’s best independent airport lounges conferred by SKYTRAX in 2015.


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