The world’s leading youth travel operator Contiki Holidays has announced its new Freedom Guarantee, a move that will offer unrivalled flexibility to young travellers. Contiki breaks ground again with Freedom Guarantee recognising its 18-35 year old travellers’ desire for flexibility and is made up of two components; Zero Change Fees and the FlexDeposit.
Zero Change Fees
Travellers booked on any Contiki trip now have the flexibility to change their chosen trip, departure date, or even the region in which they want to travel* with no fees to worry about. If the price of the new trip is more than the originally booked trip, the difference will be owed and if the new trip is cheaper Contiki will refund the difference, no questions asked.
Contiki understands that plans can change, particularly for young travellers who want to book a holiday but have variable such as exam dates or annual leave that cannot be confirmed too far out. Therefore the FlexDeposit policy has been designed to make it easier for passengers to travel with Contiki at a time that suits them. Once they have paid a deposit on any Contiki trip, FlexDeposit works as a credit towards a future Contiki adventure, should they choose to change their plans. If for any reason a passenger is unable to redeem their FlexDeposit they also have the option to gift it to a friendwithin five years of the original booking date.
As Contiki operates adventures for passengers between the age of 18 and 35, the FlexDeposit remains available to redeem on any Contiki trip until a passenger’s 36th birthday. For travellers aged 36 and above, it can be used with one of our sister brands, get inspired at ttc.com/brands.
Katrina Barry, Managing Director, Contiki Holidays said: “These two new initiatives that make up our Freedom Guarantee represent Contiki’s innate understanding of what’s important to the millennial traveller. When you’re living for the moment, things can change in the blink of an eye, and that includes travel plans.
“When it comes to booking travel, at Contiki we believe that a more non-committal approach to trip changes and deposits will resonate strongly with our travellers and deliver on a millennial expectation for more flexibility.”
*Normal cancellation fees will apply on trips changed within 45 days of departure.