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Creative Holidays evolves travel agent booking engine

June 11, 2015 Tech No Comments Email Email

Following the recent launch of Creative Holidays’ travel agent website (creativeholidays.com/agents), the company has rolled out a raft of new features that will make booking online even easier for agents.

James Gaskell, Managing Director, Creative Holidays said: “At Creative Holidays we want to make the process of booking travel simple, through aggregating thousands of worldwide travel products for our agency partners and providing them with an effortless booking experience. To achieve this, we are making it a priority to invest in technology innovation and service excellence.

We have been listening to agents and monitoring insights and analytics across our new booking engine.  Hot on the heels of the first platform release, we are excited to announce Version 2.1 which includes the following enhancements:

  • Agents can now access an unprecedented breadth of hotels worldwide. We have expanded our range of hotels and room types online by including on request hotels, which were previously only available through our call centre.
  • Agents can now easily search and differentiate book and hold, instant purchase and on request hotels within the search results listings. There are now even more fantastic deals and last minute offers available.
  • Our retail and wholesale airfare offering has also expanded online. Airfares that were previously instant purchasecan now be booked and held without payment, according to fare rules. Agents can now book and hold flights from everywhere to everywhere. We have the whole world covered with wholesale fares to more places than you’d imagine.

We look forward to keeping the industry updated as we evolve. We truly believe in the future of the Australian travel industry, and our own investments reflect that belief.”

For more information contact your Sales Manager or log in at creativeholidays.com/agents.

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