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Cruise Whitsundays Named The Whitsundays’ Best Major Tour And Transport Operator

October 22, 2014 Accolades No Comments Email Email

Cruise Whitsundays has been named the region’s best Major Tour and Transport Operator at the Whitsunday Tourism Awards over the weekend.

unnamed (19)It’s ‘Reefsleep’ experience at the Great Barrier Reef has also been named Finalist for Unique Accommodation, and the company was also named Finalist in the ‘Smile Whitsundays’ Customer Service category.

Chief Executive Officer Nick Hortle said he was immensely proud of the company’s achievements.

“Cruise Whitsundays has had a huge couple of years of change, from the acquisition of Fantasea Cruising, through to the move to our $15m purpose built brand new Maritime Terminal at Port of Airlie last month,” Mr Hortle said.

“We’ve also invested $11m in new and refurbished vessels over the past year, as well as remaining committed to a significant national and international marketing program to promote the Whitsundays overall” he said.
“Earlier in 2014 we undertook an intensive, bottom-up review of our mission statement and core values which has completely transformed the way our staff are engaged with the business and reinvigorated their passion for delivering exceptional services, quality products and unparalleled experiences,”

“So we are over the moon to be recognised for our efforts across all aspects of our business,”

“I’d like to specifically thank our front-line and back of house staff who deliver those experiences every single day – we could not do it without their passion and dedication.”

Cruise Whitsundays is in it’s 10th year of operation in the Whitsundays, with 9 vessels, 18 day cruises and services the major island resorts with transfer services.

Carrying more than 600,000 guests per year, if Cruise Whitsundays were an airport it would be in the top 20 busiest in Australia.

“It’s certainly a very big operation and we take that responsibility very seriously and try to make each guest’s experience a personalised one – whether it’s pointing out which island they’re passing on their first scenic cruise from Hamilton Island Airport, or getting a tentative swimmer into the water to see the Great Barrier Reef – those are the moments we strive to create for each guest,” Mr Hortle said.

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