Cvent, a market leader in meetings, events and hospitality technology was presented with 12 awards in the 13th Annual Stevie Awards for Sales and Customer Service, including two gold, five silver and four bronze, as well as a Grand Stevie award distinction, given to the winningest organizations in the annual competition. This is the ninth consecutive year Cvent has been recognized by the acclaimed Stevie Awards organization.
“Putting the customer first is at the core of everything we do,” said Chuck Ghoorah, Co-Founder and President of Worldwide Sales and Marketing at Cvent. “We have made fostering and celebrating the successes of our customers part of our unique culture at Cvent and we would not be where we are today without their support and dedication to transforming the meetings and events industry. To be recognized by the Stevie® Awards across such a broad range of categories is truly an honor – and a testament to our unwavering focus on customer centricity.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
The awards were presented to honorees during a gala banquet on Friday, February 22 at Caesars Palace in Las Vegas, NV. More than 700 executives from across the U.S. and several other countries attended.
“All of the Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards President and founder, Michael Gallagher.
Cvent was presented with the following 2019 Stevie® Awards for Sales and Customer Service:
Gold:
- Contact Center of the Year
- Account Management Team of the Year – Cvent Hospitality Cloud
Silver:
- Best Customer Satisfaction Strategy
- Front-Line Customer Service Team of the Year
- Customer Service Department of the Year
- Customer Service Success
- Best Customer Feedback Strategy
Bronze:
- Senior Sales Executive of the Year – Chuck Ghoorah
- Sales Manager of the Year – Paul Vasilionak
- Best Use of Customer Insights – Cvent Flex, Registration Reimagined
- Account Management Team of the Year – Cvent Event Cloud
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