CWT renews strategic alliance with TravelSky in China Extension of strategic alliance reaffirms CWT’s commitment to world’s second largest business travel market
Carlson Wagonlit Travel (CWT) is pleased to announce the renewal of its strategic alliance with TravelSky in China through 2020. TravelSky is China’s leading provider of information technology and commercial services to China’s air travel and tourism industry.
Since 2003, TravelSky and CWT China have collaborated closely to develop technology solutions for corporate travel in China, and TravelSky has provided CWT with a number of advanced technology products and services. These include customer-facing products such as an online booking tool, CWT Online (powered by TravelSky), as well as back-end systems to manage client profiles, store corporate travel policies, implement travel approvals and collect travel data. The renewed strategic alliance will help CWT maintain its leadership position in China, especially in the areas of online booking and mobile application solutions.
“Our strategic partnership with TravelSky has evolved, as both companies have gone from strength to strength. We are pleased to have grown alongside TravelSky, which has grown from a simple computer reservation system to today’s market leading global distribution system in China. The renewal of this strategic alliance reaffirms our commitment to working closely with TravelSky to deliver the best corporate travel solutions to CWT’s local and global clients in this market,” said Albert Zhong, General Manager for CWT China.
“Our continued collaboration with TravelSky allows us to use locally-developed and tailored technology solutions to deliver the same high-quality service associated with CWT globally,” he added.
Mr. Peng Bo, General Manager of GDS Business Unit, TravelSky, said, “Since we established our partnership with CWT in China, the business travel management industry in this market has developed very quickly. CWT, as a global travel management company has brought many valuable best practices to the industry in China, and we highly value this strategic partnership, which we believe will contribute to our vision of being a global player in the industry.”
In 2006, CWT China launched CWT Online, an online booking tool powered by TravelSky and used by CWT’s clients to book domestic travel. CWT Online was updated in 2012 to allow international bookings, making it the first China-specific online booking tool to incorporate this functionality.
In 2013, CWT also became the first travel management company to launch a smartphone app version of an online booking tool in China. The app gives travelers access to a wide range of in-country mobile services at their fingertips, including booking, itinerary, changes in travel schedules and location-based information. It also has a built in approval process to help travel managers ensure that their travelers only make bookings within their company’s travel policy. The continued strategic alliance with TravelSky will give CWT the opportunity to further enhance the app’s functionality in the near future.
To date, CWT Online has achieved market-leading adoption rates, with over 100,000 bookings being made by travelers using the mobile app in 2015. Complementing CWT Online, CWT also uses TravelSky’s Breeze platform, previously called BlueSky, a computer reservation system (CRS) designed for travel consultants.