Penny Spencer is a renowned innovator, entrepreneur and mentor. Her office culture and staff-retention credentials are without peer.
And little wonder when you learn that Spencer Travel staff receive a one-carat diamond to commemorate 10 years with the company.
The most recent recipient just this week was Angela Pattaro who holds a special place in the business according to Managing Director, Penny Spencer.
“Angela is the Mother of the office, always ensuring everyone is happy – the office is a better place for having Ange in it”, says Spencer.
“We have a lot of long-term staff. Some years back I wondered what we could do to reward them when they got to 10 years. The travel industry can be transient, so I wanted to put something in place to honour their loyalty to the company. I love diamonds, so the Diamond Club was born. With Angela’s induction, we now have 6 members in the Diamond Club.
“10 years is a huge commitment to one company. One certainly worthy of a diamond”, she continues.
Angela added, “I can’t quite believe it’s been 10 years. Spencer Travel has been a wonderful place to work for lots of reasons. There’s a terrific management team, a vibrant office culture and, most importantly, I have enjoyed coming to work every single day. It has been a privilege to see the company grow from a small team when I started back in 2006 to what we are at present – Amazing!”
Impressively, Angela’s milestone was swiftly exceeded by another colleague, Lisa Allan – Manager of Shire Travel, who celebrated 15 years with Spencer Travel. Five years from receiving another one-carat diamond, Lisa was rewarded with a financial contribution towards an item in her Spencer Travel Dream Catcher – a document completed by all staff annually.