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Did MAS steward use ‘sexual healing’ on nervous passenger?

August 19, 2014 Aviation, Headline News 1 Comment Email Email

egtmedia59Malaysia Airlines, which has enough problems recently, now has more to contend with. One of its cabin crew has been detained in France over allegations he sexually assaulted an Australian passenger.

The passenger was reportedly nervous about flying with the airline. The chief steward stands accused of going rather too far in comforting her – though details are sketchy. http://www.miceasiaexhibition.com/

The case is said to stem from an incident on a Paris-bound flight.

The airline stated that French police had detained a crewmember for questioning after a passenger made allegations concerning “inappropriate sexual behaviour” on flight MH20 from Kuala Lumpur on 4 August 2014.

The Australian passenger laid a complaint about the incident after landing at Paris Charles de Gaulle Airport, saying she had told crew at the start of the flight that she was nervous about flying with the carrier, which has suffered two well-publicised disastrous losses of B777s this year.

Allegations suggest the steward sat beside the woman and sexually assaulted her under the pretext of comforting her.

The airline has pledged to help French authorities investigate the matter.

“Malaysia Airlines expects and accepts nothing short of the highest standards of conduct from its crew and takes any such allegations very seriously,” the carrier stated, adding the usual declaration that “the safety, comfort and well-being of our passengers is always our highest priority”.

Written by : Peter Needham

Currently there is "1 comment" on this Article:

  1. I would like to disagree with what Malaysia Airlines stated for travelling from KL to Mel last year in business class there was a very drunk guy who kept consuming alcohol and disturbing fellow passengers, he even tried to get physically aggressive with me and swore a profanity at me. When I questioned the Cabin Services Manager or whatever his title was he was rather dismissive and even told me that they had realised the passenger had boarded the flight with already a few drinks too many. At which point I told him he shouldn’t be admitting to that as it was negligent on the airline to accept a passenger who was clearly intoxicated prior to boarding and then for the crew to continue to serve him more alcohol during the flight. I asked for the pilot to radio the police so the passenger could be dealt with upon landing and indeed the AFP boarded the flight and I was asked to make a statement. When I wrote to the airline, directly to the Chairman’s office, it took more than 3 months and a number of messages and telephone calls on my part for them to respond, at one point they even said they did not have my contact details. They eventually came back with not even an apology and denied everything undue or improper by their crew or their failure to comply with RSA standards. They could not be less interested if they tried. It is very sad and troubling to remind myself of MH 370 and MH 17 but there has been and there still is a culture of miscommunication at Malaysia Airlines, of very little genuine interest in passenger feedback and in typical MH style they try to minimise, deny or dismiss any complaints and feedback which clearly goes against everything the airline should be doing to win back the trust of the travelling public. I have all the documentation pertaining to this incident, including a copy of my statement to the Australian Federal Police and my letters of complaint and protest to Malaysia Airlines sent directly to their CEO, but they couldn’t have shown any less interest or concern, and this, in short speaks volumes for Malaysia Airlines and their culture of genuine disinterest, miscommunication and denial. I now choose not to travel Malaysia Airlines, they showed very concern for my comfort or safety on their planes, I now choose to show them I will no longer support the airline with my patronage.

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