With 18 days until the Rugby World Cup 2015 kicks off in England and Wales, consumer advocacy group CHOICE has issued a warning to travelling Australian fans not to get crash tackled by dodgy online ticket re-sellers.
The warning follows an investigation by CHOICE’s UK counterpart Which? that has exposed the GetSporting.com website for selling tickets for sold-out matches like England v Australia and England v Wales.
“With some fans looking for last minute deals to Rugby World Cup 2015, the conditions are ripe for ticket scammers to try to make a fast buck,” says CHOICE Head of Media, Tom Godfrey.
Rugby World Cup 2015 is set to kick off on September 18 and there’s been hot competition to get one of the tournament’s 2.5 million tickets.
“By not purchasing a ticket through official sites you will most likely do your dough and end up on the bench outside the ground,” says Mr Godfrey.
“Some other well-known secondary ticket sites, like Seatwave, StubHub and Viagogo, are also not registered as official re-sale agents for Rugby World Cup 2015, and consequently, tickets bought on these sites may be cancelled.”
“According to Which? enquiries into the GetSporting’s track record and several online review sites, it appears consumers might not receive tickets they’ve purchased.”
“If you purchase Rugby World Cup tickets through an unregistered site, it’s like throwing a hospital pass.”
Some of the warning signs consumers should be on the lookout for are sites:
- Selling up to 10 tickets, when the official allowance is only four.
- Failing to outline to consumers what standing or seating area the tickets relate to and the original face value.
- Offering a discount for people who pay for their tickets through wire transfer as this method of payment means it’s almost impossible to get your money back if something goes wrong.
“Worryingly, if you were to purchase 10 dodgy tickets to a top band Cup Final match from dodgy site you stand to lose around $38,000,” Mr Godfrey says.
“If you have purchased tickets through a dodgy online reseller who is based overseas, your best option is to seek a charge back on your credit card through your bank.”
Ticket purchasing tips
- Check the Rugby World Cup 2015 official registered vendor site: rugbyworldcup.com/
- Check to see if the company has a physical office
- Ticketing policy for Rugby World Cup 2015 only allows four tickets to be purchased
For further information on the Which? investigation visit: http://www.which.co.uk/news/