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DoubleTree by Hilton Opens Upscale Western Arkansas Hotel Following a Multimillion Dollar Transformation

November 5, 2016 Hotel Openings No Comments Email Email

DoubleTree by Hilton, one of Hilton’s (NYSE: HLT) 13 market-leading brands, announces the opening of its first property in Arkansas’ second largest city, following a multimillion dollar renovation.


DoubleTree by Hilton Fort Smith City Center is connected to and complements the Fort Smith Convention Center, offering 255 upscale, contemporary guest rooms in a nine-story, atrium-style hotel distinguished by a five-story waterfall cascading into the lobby. Located in the heart of downtown, the property is just five miles from Fort Smith Municipal Airport and a short walk to numerous area businesses and historic attractions, such as the Museum of History, the outdoor Trolley Car Museum and pleasant walking trails along the Arkansas River.

“Downtown Fort Smith is an increasingly popular business hub for western Arkansas, thanks in large part to its spacious and versatile convention center,” said Dianna Vaughan, senior vice president and global head, DoubleTree by Hilton. “By fully renovating the adjacent hotel and converting it to DoubleTree by Hilton, we are bringing to Fort Smith the upscale lodging and welcoming service our guests expect from our growing, worldwide brand.”

Upon arrival, guests receive the signature DoubleTree by Hilton Chocolate Chip Cookie welcome, an indulgence they can enjoy while settling into a stylish guest room or suite. All rooms are designed with guest comfort in mind, as they feature complimentary Wi-Fi access, an ergonomic work station, black-out curtains and premium DoubleTree Sweet Dreams® Sleep Experience beds. All rooms come with interior balconies for dramatic views of the beautiful five-story cascading waterfall, open lobby restaurant and lounge.

Custom artwork is evident throughout the hotel, including unique sculptures on the back wall of the reception desk that reflect the annual butterfly migration through Fort Smith each fall. Another highlight of the atrium-style lobby is 1817 Grille, a restaurant with a refreshing menu peppered with regional cuisine that draws on the richness and freshness of local ingredients. With the waterfall as its backdrop, The Tap Room offers an assortment of drinks and signature cocktails in a space equipped with screens for watching sports or the latest entertainment. Takeout and room service are also available; or, guests may pick up snacks, sandwiches, salads, beer and wine in the convenient onsite 24-hour Made Market Pantry.

DoubleTree by Hilton Fort Smith City Center also provides more than 17,000 square feet of column-free, on-site meeting space, including a 10,656-square-foot grand ballroom. When combined with the connecting convention center, the property provides an additional 47,000 square feet of space that can accommodate up to 4,500 people for conferences, banquets or other large events. State-of-the-art AV equipment and services are available in addition to a fully-equipped 24-hour business center.

The guests of the hotel can enjoy a full complement of services and DoubleTree by Hilton brand amenities, including the Wake Up DoubleTree Breakfast, an assortment of gourmet in-room tea and coffee offerings by The Coffee Bean & Tea Leaf®, and a refreshing array of products from the Crabtree & Evelyn natural skin and body care line.

Other conveniences are a 24-hour fitness center, featuring updated equipment, an indoor heated pool and a free shuttle to any location within a five-mile radius, including the airport.

“The opening of this hotel represents the first DoubleTree by Hilton in the Trivium Hotel Management Group portfolio, and we are so excited to have our Fort Smith property welcomed into this first-class brand,” said Sue McCormick, president and COO, Trivium Hotel Management Group. “The Thrash Group has done an amazing job of completely re-imagining the DoubleTree by Hilton Fort Smith City Center, which takes its rightful place among the finest full service hotels in Northwest Arkansas.”

As part of the Hilton portfolio of brands, DoubleTree by Hilton Fort Smith City Center encourages guests to participate in Hilton HHonors, Hilton’s free-to-join loyalty program. Hilton HHonors members who book directly with Hilton save time and money and gain instant access to the benefits they care about most, including:

  • An exclusive member discount at more than 4,500 hotels worldwide.
  • Instant benefits, such as free Wi-Fi, the ability to earn and redeem Points for free nights as well as access to digital check-in with room selection and Digital Key.
  • Unforgettable, exclusive experiences, available via Points at, such as access to private concerts or sought-after events.

To celebrate the hotel’s re-opening, Hilton HHonors members will earn an additional 1,000 Hilton HHonors Points per night from January 1, 2017 through May 1, 2017, when booking directly with Hilton. Gold and Diamond members will also enjoy free premium Wi-Fi and space-available upgrades to the hotel’s exclusive Hilton HHonors floor and continental Breakfast.

DoubleTree by Hilton Fort Smith City Center is located at 700 Rogers Avenue, Fort Smith, Arkansas 72901.

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