Dubai International was named Best Airport in the Middle East at the Business Traveller Middle East Awards 2016 Awards at a glittering ceremony at the Versace Palazzo in Dubai on Sunday.
The Best Airport in the Middle East category of the awards recognises the range and quality of services including check-in, transport connection and accessibility, security checks, luggage and customs as well as availability of meeting rooms, food and beverage and retail offerings.
“Dubai Airports continues to invest in state of the art facilities and services to elevate customer experience across our airports and provide passengers world class options for dining, shopping and relaxing. The recently opened $1.2 billion Concourse D is a shining example of our renewed focus on service quality and a customer-centric approach and this award is a timely validation of our efforts,” said Anita Mehra, Senior Vice President, Communications & Reputation at Dubai Airports.
Held in Dubai, the awards are adjudged based on the feedback from frequent flyers and Business Traveller readers, many of whom regularly fly through Dubai International.
Concourse D features 9 lounges, plenty of seating spaces, a wide range of food and beverage options including some world renowned names, such as The Kitchen by celebrity chef Wolfgang Puck, Pret a Manger, and Camden Food Company among others. The facility also offers 8400m2 of walkthrough shopping area that merges with an open boarding gate system, and wellbeing concepts such as SnoozeCubes and Be Relax for the comfort of passengers.