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Eight airport baggage trolleys in wild pileup

February 24, 2017 Headline News No Comments Email Email

Crunch! A spectacular pileup involving 10 passengers and eight baggage trolleys on a moving stairway at Bangkok’s Suvarnabhumi Airport has prompted a total re-think of trolley designs and airport signs.

The accident began when one of the trolleys tipped over, sparking a series of rear-end collisions at the top of one of the airport’s moving stairways, the Bangkok Post reported.

Airports of Thailand, which runs Suvarnabhumi, says it has adjusted bidding requirements for new trolleys, is now looking at new trolley designs and will require suppliers to suggest safer models.

Sign shows what not to do


The crash and subsequent investigation has revealed that instructions showing passengers how to use the trolleys, believed to have been on display since the airport opened in 2006, are entirely wrong. They suggest users should press the handle down, disengaging the brake, when heading down a sloping, moving staircase. That’s not a wise idea.

The trolley pileup happened on Sunday when a 63-year-old woman pushing a trolley lost traction on the stairs and it tipped over, spilling her bags. Her daughter, immediately ahead of her, turned to help, leaving her own trolley on the stairway, the paper reported. Although the daughter thought she had locked the trolley, it began to roll backwards.

As the family, trolleys and spilt luggage arrived at the top, other trolleys crashed into them, creating a domino effect.

The airport is changing instruction signs immediately. It will commission new trolleys with a different design.

Reports of the great trolley pileup on social media have sparked an avalanche of posts by people claiming to have suffered similar mishaps at the airport.

Written by Peter Needham

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