Etihad Airways today announced a new partnership with Victor, the world’s fastest-growing, on-demand private jet charter company, to complement The Residence and its First Apartments.
The partnership gives travellers the convenience of chartering a private aircraft to connect seamlessly with their Etihad Airways’ A380 flight.
Etihad Airways is the first scheduled airline to partner with private jet charter operators worldwide to promote specific flights on its network.
Since the launch of its flagship A380 services in 2014, the airline has seen strong demand for its ultra-exclusive A380 cabins from the private jet market, and is now tapping into the charter industry’s network to reach this customer segment.
Victor, which has bases in London, New York and California, is the only private jet charter company to offer real-time availability, full disclosure of fees, and operator and aircraft details. This provides customers with complete transparency and control with no, upfront commitments.
Victor’s end-to-end charter booking and flight management service is also unique, supported by innovative technology and smartphones, tablets and computers enabled.
Shane O’Hare, Etihad Airways’ Senior Vice President Marketing, said: “With the A380, Etihad Airways has designed innovative and luxurious interiors, products and services which match the sophisticated needs of the private jet customer. Our unique agreement with Victor will give those customers wanting the ultimate luxury private jet experience a simplified end-to-end journey combining our magnificent A380 with a private jet by simply using their laptop, smartphone or tablet.
“Victor has revolutionised the private jet charter space by giving full control and transparency to the customer, so they can expedite their travel themselves by using the latest technology, at any time, removing the lengthier booking procedures and processes associated with many private jet bookings.”
Victor is the first jet charter company to disclose aircraft and crew specifics, and side-by-side comparisons of more than 7,000 jets at 40,000 airports worldwide via a network of 131 partner operators.
Clive Jackson, Victor founder and Chief Executive Officer, said: “Discerning travellers will enjoy a truly seamless, door-to-door flying experience through our new partnership with Etihad Airways.
“Customers can quickly and easily book both The Residence or First Apartments and their connecting private jet charters, first or last leg, on the Victor app while receiving the highest quality, all-in-one customer service. Our 24-7 customer team, working closely with Etihad Airways’ VIP Concierge service, will have access to a wide range of key amenities and resources to ensure total comfort. This unique offering brings a new level of accessibility, control and choice to specialised ultra-luxury travel for executives, VIPs and seasoned travellers. Working alongside Etihad Airways, we are able to provide the most complete luxury air travel experience, an experience meeting every single need of discerning international travellers across both commercial and private flights.”
The partnership features a bespoke technology integration which allows Etihad Airways guests to book The Residence or First Apartments, together with private jet charter flights directly from the Victor mobile app – the first time commercial flights have been bookable as seamlessly via a private jet service.
The mobile app allows travellers to search, compare, book, and board a private jet entirely from their smartphone. Currently, 50 per cent of all Victor bookings are made through the mobile app, for aircraft types ranging from light jet aircraft to larger, longer range private jets.
Members of Etihad Guest, Etihad Airways’ frequent flyer program, will have access to the Victor app, as well as a Victor card with a value of USD $1,500 which may be used as a discount on their first private jet charter booked using the app.
Etihad Airways’ A380s currently operate two of the three daily services from Abu Dhabi to London Heathrow, one of its two daily services between Abu Dhabi and Sydney, and one of its two daily services to New York JFK. In 2016, Etihad Airways will add Melbourne and Mumbai to its flagship A380 network.
The Residence has changed the landscape of luxury commercial airline travel, with its private three-room cabin, dedicated Savoy-trained Butler, and onboard Chef.
The Etihad Lifestyle Concierge team, which works closely with the airline’s Butlers in flight, delivers a highly personalised experience, offering a range of services including dining reservations, entertainment bookings, special events, destination information and lifestyle services. On the ground, a VIP Concierge team assists guests with all check-in and security formalities
The Etihad Airways A380 fleet has nine First Apartments on the upper deck. Each First Apratment has a private living space with a reclining lounge chair and an ottoman which converts to a separate 80.5 inch long fully-flat bed. The onboard Chef provides First Apartment guests with superior à la carte dining, or a menu tailor-made from a larder of fresh ingredients.
Guests in The Residence and First Apartments enjoy full inflight connectivity, including WiFi and mobile services, advanced personal entertainment systems, and luxury chauffeur transfers to and from airports served by the Etihad Airways A380 fleet.