Global Travel Media » Blog Archive » Etihad flight review – Brisbane – Abu Dhabi – London – revealing a world class airline

Home » Headline News »Reviews » Currently Reading:

Etihad flight review – Brisbane – Abu Dhabi – London – revealing a world class airline

October 9, 2017 Headline News, Reviews No Comments Email Email

Many of us more mature travellers will recall the days of the traditional kangaroo route, with the first short sector on the way north and a stop over somewhere in Asia, and then the long sector to Europe after that.

The ever changing world of aviation changed all that with the advent of what I call, the “super airlines” of the middle east, with Etihad being one that I have not flown on since its very early days when Cramer Ball and Jon Spring, working for James Hogan, established the carrier in an office in Sydney.

I was very fortunate then to be able to experience Etihad then in its early days and I recall it was pretty impressive, especially compared to the traditional kangaroo route offerings, who some might say had become rather complacent.

Etihad was a flying revelation then, along with its nearby competitor Dubai based carrier, but flying Etihad, the national airline of the United Arab Emirates recently to Abu Dhabi from Brisbane and on to London, was an opportunity I could not miss and another revelation, especially in the pointy end of the aircraft in Etihad’s acclaimed business class.

By the way check out my video clip snapshot below of my excellent Etihad business class experience: –

The world of flying aircraft through the skies, especially in terms of medium and long haul flights has also become even more competitive, including the Airbus A380 in larger aircraft and the Boeing 787 Dreamliner in smaller ones most certainly game changers, with the latter particularly significant for some of the smaller airlines and on some routes and I was also very fortunate in being able to try both flying Etihad, with an Etihad Boeing 787 Dreamliner operating the Brisbane to Abu Dhabi sector and a mighty Etihad A380 operating the Abu Dhabi to London sector, with both very impressive.

In the meantime, also check out my review below: –

FLIGHT DETAILS

Airline: Etihad Airways

Seat: Brisbane to Abu Dhabi –  25D and Abu Dhabi to London – 5C.  Both Business Class.

Flight Nos: Brisbane to Abu Dhabi – EY 485 and Abu Dhabi to London – EY 19

Aircraft: Brisbane to Abu Dhabi – Boeing 787 and Abu Dhabi to London – Airbus A380

Departure time: Brisbane to Abu Dhabi –  22.35 and Abu Dhabi to London 08.10

Flight arrival time: Brisbane to Abu Dhabi –  06.45 and Abu Dhabi to London 13.00

Flight rating: 10 out of 10 – a very rare score for me to give, but totally and very well deserved.

OVERVIEW

Check In: The check-in process in Brisbane was very quick, smooth and professional, with all lines moving quickly and well managed, as one would expect for a carrier that even from the outset seems to pride itself in providing the highest levels of customer care.  Other more traditional carriers claim this standard but frequently fail to deliver.

Transfer in Abu Dhabi: The transfer in Abu Dhabi in what appeared to be a newly refurbished and very smart airport was absolutely seamless and speedy, with plenty of staff available and on hand to provide advice and guidance.  The Business Class Lounge is superb.

Boarding: On time in both Brisbane and Abu Dhabi

Boeing 787 Dreamliner

Interestingly, my seat 5C was a rear facing seat, which some might find disconcerting, but I found it extremely pleasant and comfortable and the rear facing not an issue whatsoever – in fact I was reminded that on many military passenger aircraft the seats are rear facing, as they are considered to be safer.

My seat had its own massive personal video screen with an equally massive selection of the latest and classical movies, TV shows and more available and although I have my own noise cancelling head sets, Etihad also provides those.  I was ready for a TV box set marathon!

While seat 5C is an aisle seat it really felt like a very cosy cocoon, with an awesome over 6ft, long enough for me for certain lie flat bed, I was also able to recharge all my electronic paraphernalia from the in seat power sockets.  The seat also offers a very interesting in built massage facility, what appeared to be endless recline and other permutations plus very cosy and comfortable luxury doona, pillows and pyjamas, perfect for the around 14 hr flight to Abu Dhabi.

The service was impeccable and I spoke with some other passengers who said they now only flew Etihad to and from Europe because the service was top notch.

The food was superb, with and All Day and A La Carte menu, with Etihad providing a Dine Anytime service, which can be ordered any time which is a great idea as it means you can fit your sleep around eating – excellent.  Etihad flights even have an on board Food and Beverage Manager that can advise with your choice of food.

The A La Carte Menu is perfect for late dinner after boarding with starter choices including Arabic mezzo – my choice and delicious, smoked ocean trout and cauliflower soup, with main courses including braised beef – which was excellent, pan fried barramundi, chicken machos and sautéed gnocchi, followed by cheese and biscuits and my choice being really yummy warm bread and butter pudding with vanilla sauce, or Banff or fruit and ice cream.  A cheeky little Billecart-Salmon NV Brut champagne was high on my list to kick off my Etihad gourmet experience, followed by a Gamay, Julienas L’Espirit de Marius Vanguard Burgundy – fantastic!

The All Day Menu includes a selection of quality breads and pastries, smoothies, cereals, baked eggs with cheddar, cheese, chicken sausages, potato cake and sautéed mushrooms or steak sandwich with veal rashers, cheddar, rocket leaves and red onion, or lamb and rosemary pie.  So, a balance of daytime and breakfast dishes with the breakfast dishes perfect for pre arrival in Abu Dhabi.

Airbus A380

My seat 25D on the A380 in Business Class, with alternate front and rear facing seats, which takes most of the Upper Deck, except for the bar and First Class was also awesome extremely pleasant and comfortable and the rear facing again not an issue whatsoever.

My seat of course again had its own massive personal video screen with an equally massive selection of the latest and classical movies, TV shows and more available and although I have my own noise cancelling head sets, Etihad also provides those.

While an aisle seat it really felt like a very cosy cocoon, with an awesome over 6ft, long enough for me for certain, lie flat bed and again I was also able to recharge all my electronic paraphernalia from the in seat power sockets and check my emails through the on board wi fi.  The seat also offers an very interesting in built massage facility, what appeared to be endless recline and other permutations plus again a very cosy and comfortable luxury doona and pillows, perfect for sleeping and the around 7r flight to London, with a scrumptious breakfast or perhaps it was brunch or lunch of a chive omelette, cumberland beef sausages, hash brown and tomato before arrival.

Welcome on Board:  The welcome on board was excellent on both flights from the smiling, welcoming flight attendant at the door right to the seat – excellent.

Safety briefing: Very good video version and fully understandable on both flights.

Departure: Both sectors departed on time and arrived on time – perfect.

Service: Excellent and very professional on both flights.

The Bar: At the front of the Business Class cabin and behind First Class, there is a bar, yes a bar, but I hate to say that eating and sleeping were higher on my agenda but the bar I am told is fully quality spirits, wine and champagne, food, drinks and snacks – a great place to network and meet new faces!

Summary: An awesome flying experience I have to say and I am not the easiest to please and I tell it the way it is.

The points of difference between the world’s leading carriers, at least two of which are based in the Middle East are getting smaller, with other more traditional mainstream carriers being left way behind and I flew on two recently, one from the northern hemisphere and one from the southern hemisphere and they were pretty average.

The combination of great service, great crew, great food, great entertainment and much more, made this an extremely memorable, enjoyable and impressive flying experience – congratulations Etihad!

Comment on this Article:







Time limit is exhausted. Please reload CAPTCHA.

Platinium Partnership

ADVERTISEMENTS

Elite Partnership Sponsors

ADVERTISEMENTS

Premier Partnership Sponsors

ADVERTISEMENTS

Official Media Event Partner

ADVERTISEMENTS

Global Travel media endorses the following travel publication

ADVERTISEMENTS

GLOBAL TRAVEL MEDIA VIDEOS

ADVERTISEMENTS