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EVA Certified a SKYTRAX 5-Star Airline Fourth Year in a Row, Wins World’s Best Economy Catering and Airline Cabin Cleanliness

June 24, 2019 Accolades No Comments Email Email

SKYTRAX revealed its 2019 World Airline Awards at the Paris Air Show on Tuesday, 18 June, 2019 and EVA Air was a winner. EVA was certified as a SKYTRAX 5-Star Airline for the fourth year in a row and won double top spots for the “World’s Best Airline Cabin Cleanliness” and “Best Economy Class Onboard Catering.” EVA also ranked sixth among the “World’s Top 10 Airlines.”

EVA has now earned SKYTRAX 5-Star Airline certification every year since 2016. EVA has upheld this distinction’s high standards by continually optimizing services in the air and on the ground. It has paid close attention to every aspect of its operations, including small details such as cleanliness in every corner of every aircraft. It has also upgraded software and hardware to further improve the overall passenger experience. Travelers responding to this year’s worldwide SKYTRAX survey let it be known that they notice this kind of attention to detail by singling out EVA for “Best Cabin Cleanliness in the World.”

EVA keeps menus fresh by changing them seasonally and offering tempting dishes for different appetites. In Premium Economy and Economy Classes, it uses seasonal, locally produced ingredients to create dishes with homemade flavors. It plates meals with foods of different colors to keep them interesting and inviting. The porridge with tasty side dishes that the airline serves for breakfast on long-distance routes and the Japanese-style cold lunches on summertime fights to Japan both earned favorable comments and advanced EVA to the number one spot for “Best Economy Class Onboard Catering” this year for the first time.

EVA’s gourmet business class choices, including dishes created by Michelin three-star chefs, Din Tai Fung dim sum, Tan-style cuisine and scrumptious Yellow Lemon desserts also proved to be popular among passengers.

“We are grateful for all of the support from passengers around the world,” said EVA President Clay Sun. “Our goal is not only to provide an airline experience that meets 5-Star standards but also to challenge ourselves and elevate our products by attending to details and providing services that are both elegant and caring. We aim to make every journey with EVA Air a delightful experience for every passenger.”

SKYTRAX is a prestigious international air transport ratings organization that advises airlines and airports around the world on quality improvements and recognizes the world’s best airlines through analyses of global passenger satisfaction surveys. It has become established as an important reference source for airlines, the tourism industry and frequent flyers. SKYTRAX conducted its annual airline survey online, by phone and using questionnaires between September 2018 and May 2019.  More than 20 million travelers in over 100 countries responded and offered comments on 49 airport and onboard service areas.

EVA has been winning SKYTRAX awards since 2008 when its innovative cabin in-between Business and Economy Classes was recognized as the World’s Best Premium Economy Class.  In SKYTRAX’s 2019 World Airline Awards, EVA has earned even more recognition and high service rankings.

Category 2019 Ranking
World’s Top 10 Airlines No.6
World’s Best Airline Cabin Cleanliness No.1
World’s Best Economy Class Catering No.1
World’s Best Airport Services No.4
Best Airlines in Asia No.4
Best Business Class Comfort Amenities No.4
World’s Best Airline Cabin Crew No.5
Best Airline Staff in Asia No.6
Best Economy Class Airline Seats No.7
World’s Best Economy Class Airlines No.10

EVA’s commitment to flight safety and service quality has earned recognition from rating organizations worldwide. In addition to its numerous SKYTRAX awards, TripAdvisor, the world’s largest travel site, honored EVA with four distinctions earlier this year, including “3rd place in the Top-10 World’s Best Airlines,” “Top-10 Major Airlines in Asia,” “Best Business Class in Asia” and “Best Premium Economy Class in Asia”. EVA has also been ranked in AirlineRatings’ “World’s Top 20 Safest Airlines” for six consecutive years, including 2019.

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