After winning SKYTRAX’s 5-Star global quality rating and ranking among Travel + Leisure’s Top-10 International Airlines in its annual reader survey, EVA Air has just earned more honors.
EVA has now been rated among SKYTRAX’s World’s Top 10 Airlines of 2016 and number one in two categories, Best Trans-Pacific Airline and Best Business Class Comfort Amenities. It also ranks among SKYTRAX’s top-10 airlines in seven more categories. The World Airline Awards are determined through an extensive passenger satisfaction survey and cover carriers across the globe. Travelers can learn more about EVA and book tickets at www.evaair.com.
EVA’s latest accolades are the result of SKYTRAX’s global survey of more than 19 million international travelers who represented more than 104 different nationalities. It was conducted between August 2015 and May 2016. The annual awards are considered to be the benchmark for airline excellence. SKYTRAX revealed this year’s World Airline Awards, also known as the “Passenger’s Choice Awards,” at theFarnborough Air Show on July 12, 2016.
“EVA Air has developed very high standards of product and service across its business, premium economy and economy class cabins that has been recognized by customers on long-haul routes, especially those from Asia to North America,” said Edward Plaisted, SKYTRAX CEO. “Particularly in business class, EVA has placed a lot of focus on developing premium service that includes amenities such as pajamas,Rimowa-branded amenity kits and full turndown service.”
EVA makes consideration, interaction and mindfulness key to frontline delivery on the ground and in the air. EVA has elevated inflight standards for its Royal Laurel Classbusiness cabin, added amenities throughout the aircraft and enhanced passengers’ check-in and boarding experiences.
“We appreciate passengers’ support for EVA Air. Our passengers are giving us positive feedback and we are going to keep improving our offering to fit every passenger’s needs,” said Steve Lin, EVA Air Chairman.
Convenience and frequency are among EVA services that get strong passenger response. Long on a trajectory of steady growth, the airline will continue to expand its global network. EVA will launch a Chicago-Taipei passenger route on November 3 and by the end of 2016, will be offering 77 flights a week between North America and Asia. By adding the new gateway, increasing frequency on existing routes and adjusting schedules, EVA is making it easy for travelers to fly back and forth between North America and Asia, especially to and from Southeast Asia.
The SKYTRAX survey measured standard of quality in 41 key categories that included both airport and onboard environments. The seven additional areas where EVA ranks in the top 10 are airport services (no. 2), cleanest aircraft cabins (no. 2), cabin staff, business class, business class lounges, and business and economy class seats.
EVA has also been honored, awarded and recognized by other organizations around the world for both service quality and safety. Website AirlineRatings.com recognized EVA as a carrier of choice among the “World’s Top-10 Airlines” for 2015 and 2016. Germany’s Aero International Magazine has ranked EVA on its Global Airline Safety Index among the World’s Top 10 Safest Airlines eight times since 2004, including in the top three for 2015 and 2016.