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Excite Holidays Appoints New Reservations Manager

July 24, 2013 Appointments No Comments Email Email

Excite Holidays, an online agent only travel wholesaler, is delighted to announce the appointment of Colleen Sutcliffe as its new Reservations Manager.

Colleen

Colleen

Ms Sutcliffe has extensive experience in leading and developing travel service centre teams, including four years leading the reservations team at Scenic and Evergreen Tours.

An exceptional leader, with a passion for customer service at all levels, she is responsible for inspiring and training the team to maintain delivery of quality support to travel agents.

George Papaioannou, CEO of Excite Holidays said: “Colleen’s understanding of our travel agent needs, her process orientation and her focus on customer service will be very helpful to our clients. We are continually improving our service offering for our travel agents and Colleen will be key to ensuring our customer service and after hours support continues to be seamless.”

Commenting on her appointment, Ms Sutcliffe said: “I’m looking forward to taking the Reservations team to the next level and ensuring that we continue to deliver on our commitment to provide service with excellence and professionalism.”

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